Queenie Chan
Staten Island,USA
Summary
Motivated Business Administration student at the College of Staten Island with hands-on experience in tutoring, home health care, and online sales. Proven ability to communicate effectively with clients, families, and customers while managing time-sensitive responsibilities. Known for reliability, compassion, and strong organizational skills, with a growing interest in business operations, customer service, and leadership.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Housecall Home Care
Staten Island, NY
01.2025 - Current
- Assisted patients with daily living activities and personal care needs to promote independence and well-being.
- Helped patients move in and out of beds, wheelchairs, or automobiles, and with dressing and grooming to enhance comfort and mobility.
- Monitored vital signs such as temperature, pulse rate, and blood pressure.
- Maintained clean and safe environment for patients at home to ensure health and safety.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Private Home Tutor
Private Family
Brooklyn
09.2025 - 08.2026
- Organized and managed tutoring sessions, enhancing student focus and academic performance.
- Assisted students with homework completion and test preparation, fostering effective study habits.
- Tracked student progress and communicated regularly with parents, addressing improvements and challenges.
- Tracked student progress and communicated regularly with parents to discuss improvements and challenges.
Cashier/Barista
Bora Bora Smoothie Cafe
Staten Island, NY
01.2026 - 02.2026
- Operated POS system to process customer payments quickly and accurately, enhancing overall transaction experience.
- Welcomed customers warmly at the entrance to create a friendly atmosphere. and took orders for coffee drinks, food items, and other beverages.
- Collaborated with team members to maintain seamless service during peak hours, ensuring timely order fulfillment.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained a clean work environment by wiping down counters and tables.
Education
Business Administration And Management -
College of Staten Island
New YorkSkills
- Time Management
- Customer Service & Client Care
- POS system transactions
- Lesson Planning
- Communication skills
- Multitasking and organization
Hobbies and Interests
- Delta Psi Sigma Sorority, 01/01/24, Current, Planned and executed recruitment events in collaboration with multiple social organizations. Contributed to fundraising initiatives benefiting March of Dimes and Convoy of Hope. Strengthened teamwork, leadership, and event coordination skills.
- Online Reseller, 01/01/19, Current, Managed customer inquiries, order updates, and issue resolution to maintain high customer satisfaction. Packaged orders, printed shipping labels, and consistently met shipping deadlines. Listed, marketed, and sold 400+ items across multiple online platforms. Developed basic pricing, inventory management, and sales tracking skills.
Timeline
Cashier/Barista
Bora Bora Smoothie Cafe
01.2026 - 02.2026
Private Home Tutor
Private Family
09.2025 - 08.2026
Home Health Aide
Housecall Home Care
01.2025 - Current
Business Administration And Management -
College of Staten Island