Queenie warren
Minneapolis,MN
Summary
Dedicated and detail-oriented Property Manager/Compliance Specialist with 6 years of experience in affordable housing, specializing in Section 8 properties, and Low-Income Housing Tax Credit (LIHTC) program. Proven tack record of managing properties ,ensuring compliance with federal and local regulations, and frosting strong tenant relations. Adept at financial management, tenant retention, lease administration, and property maintenance coordinations to ensure optimal operations and occupancy rates.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
Nationwide Housing Management
04.2024 - 02.2025
- Managed day to day operations of a 107-unit affordable housing property, ensuring compliance with Sec 8
- Oversee tenant application processes, income certifications recertification and interim charges
- Lead all leasing activities, including lease renewals, rent collections, and eviction procedures,ensuring adherence to legal guidelines.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Assistant Property Manager
Project For Pride In Living - AmeriCorps
06.2022 - 03.2024
- Showed apartments to potential tenants and answered questions regarding community.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
- Processed security deposit refunds.
Property Manager/Compliance Specialist
Tcg Management
05.2019 - 05.2022
- Recovered 85,000.00 delinquency rent by knocking on doors and setting appointment to assist in applying for mn rent help
- Run monthly Eiv reports to identify program abuse or fraud
- Calculated and processed income, assets, hap payments from hud and other subsidy payments.
- Processing between 30 -40 Annual recertification and interims changes monthly.
- Maintained a log of all resident complaints, safety concerns and repairs issued work orders imputed all information into yardi systems.
Compliance Specialist
Commonbonds United Community
11.2019 - 12.2020
- Stayed current on Sec 8, Sec 42 , and tax credit regulations by attending seminars, workshops, and other professional development opportunities.
- Performed brief resident interviews cause non-payment of rent determined if a interim change is needed and sit- up repayment agreements and provide resources that would help pay rent
- Calculated and verified all income ,assets medical expense to determine tenants eligible and rent portions imputed all information in yardi systems
Skills
- Property Management Skills
- Property tours and inspections
- Payment collection
- Yardi, Rent cafe , One Site and Crm software
- Customer service-focused
- Eviction procedures
Accomplishments
- Supervised team of 4 staff members.
- Oversaw multiple residential family properties totaling over 242 individual units.
- Prepared and submitted all necessary documentation for Sec 8 and LIHTC compliance,maintaining a 80% compliance rate
Certification
- Fair Housing Certification- Various certifying bodies or state agencies.
- Certified Occupancy Specialist (COS)- National Center for Housing Management.
Timeline
Property Manager
Nationwide Housing Management
04.2024 - 02.2025
Assistant Property Manager
Project For Pride In Living - AmeriCorps
06.2022 - 03.2024
Compliance Specialist
Commonbonds United Community
11.2019 - 12.2020
Property Manager/Compliance Specialist
Tcg Management
05.2019 - 05.2022
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