Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Queennie Wong

Seattle,WA

Summary

Knowledgeable trilingual case manager experienced in coordinating care for elderly individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

4
4
years of professional experience

Work History

Case Manager

Chinese Information and Services Center
Seattle, WA
02.2020 - 07.2021
  • Managed caseload of 90 elders in the welfare system to provide community-based care
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented all patient interventions

Operation Specialist

ABC Legal
Seattle, WA
05.2018 - 02.2020
  • Ensure that corporate documents are in compliance with U.S courts’ policies in filing, including civil cases from CA, FL, WA, etc.
  • Developed innovative supply chain strategies and planning models, reducing lead times 70%. Coordinate extensively both with external service providers (local law and internal customers).

Office of Admission Specialist

University Of Washington Bothell
Bothell, WA
09.2017 - 07.2018
  • Assisted applicants with admissions packets and served as a point of contact throughout the admissions process. Managed quality assurance program, including on-site evaluations and customer surveys
  • Provide administrative team support and clerical support including mailing, answering phone calls, welcome desk assisting, perform data entry tasks, and supports tasks in Microsoft Schedule for prospective students.

Internship Student

DSHS of Children’s Administration
Queen Anne, WA
06.2017 - 08.2017
  • Collaborated with community program leaders and advocates to make resources accessible to those in need. Completed home welfare checks with the States Social Workers to align with state and program guidelines

Education

Bachelor of Arts - Society, Ethnic and Human Behavior

University of Washington
Seattle, WA
06.2018

Skills

  • Case management
  • Team Collaboration
  • Office administration
  • Multitasking and Prioritization
  • Self-Motivated
  • Government assistance programs

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Case Manager

Chinese Information and Services Center
02.2020 - 07.2021

Operation Specialist

ABC Legal
05.2018 - 02.2020

Office of Admission Specialist

University Of Washington Bothell
09.2017 - 07.2018

Internship Student

DSHS of Children’s Administration
06.2017 - 08.2017

Bachelor of Arts - Society, Ethnic and Human Behavior

University of Washington