Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quelyn Young

Dallas

Summary

Proficient customer service professional with experience in processing service requests and improving workflow efficiency. Known for critical thinking and relationship-building abilities, ready to deliver impactful solutions that enhance customer satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Senske Services
Dallas, TX
01.2026 - Current
  • Processed service requests through CRM system, ensuring timely responses and follow-ups.
  • Collaborated with team members to streamline communication processes and improve workflow efficiency.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Assisted customers with inquiries, providing accurate information on services and pricing.

Cashier

Walmart
Flowood, MS
05.2025 - 01.2026
  • Processed customer transactions accurately and efficiently at checkout stations.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and product location throughout the store.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash, credit, and gift card transactions while adhering to company policies.

Education

Bachelor of Science - Computer Science

University of Southern Mississippi
Hattiesburg, MS
05-2027

Associate of Applied Science - Computer Science

Hinds Community College
Raymond, MS
12-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Python
  • Code writing

Timeline

Customer Service Representative

Senske Services
01.2026 - Current

Cashier

Walmart
05.2025 - 01.2026

Bachelor of Science - Computer Science

University of Southern Mississippi

Associate of Applied Science - Computer Science

Hinds Community College