Quemisha Barnette

I gained valuable experience by shadowing the management team, learning leadership and decision-making skills. My dedication led to a promotion to management, where I continued to grow and contribute to the team’s success. Provided friendly and attentive service to all customers. Anticipated customer needs and responded promptly to guest inquiries or requests. Assisted in setting up banquet rooms for special events according to instructions from management. Handled customer service inquiries related to specific events or venues. Have communicated with clients in person and via phone, email etc. Facilitated communication between catering staff and client throughout the event planning process. Monitored event activities to ensure that everything ran smoothly from start to finish.

Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. Created and updated physical records and digital files to maintain current, accurate and compliant documentation. Resolved customer concerns efficiently to promote satisfaction and loyalty. Helped patients complete necessary medical forms and documentation

Scheduled, rescheduled and canceled appointments for dental patients

Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services

Adhered to strict HIPAA guidelines to protect patient privacy

Understood dental terminology and insurance breakdowns.

Company Overview: Food and Drugs Administration

Experience in traveling domestically to meet required destinations where needed

Drafted findings and recommendations into detailed reports. Performed analysis and research to compile data to submit to auditor. Conducted audits of all third-party vendors to ensure compliance with company policies and procedures. Performed evidence collection and documentation according to departmental protocol. Maintained accurate records of collected evidence in accordance with legal requirements

Food and Drugs Administration.