Quennika Ragin-Johnson
Windsor Mill,Md
Summary
Dynamic and personable professional with over 10 years of experience in security, recently transitioned to the role of Bus Operator at WMATA after obtaining a CDL. Currently pursuing a Bachelor's degree in Business Administration, demonstrating a commitment to continuous learning and growth. Eager to leverage diverse skills and experiences in new opportunities that foster professional development and contribute to organizational success. Adaptable and enthusiastic about embracing challenges that enhance personal and career advancement.
Overview
12
12
years of professional experience
Work History
Fleet Manager
Maryland Correctional Enterprises
Jessup, Md
01.2019 - 09.2022
- Supervises the repair and upkeep of 154 vehicles ensuring their availability and safety.
- Assisted in overseeing accounts payable, maintaining organizational budget.
Bus Operator
Washington Metropolitan Area Transit Authority
Washington, DC
08.2024 - Current
- Ensured safe transportation of customers across Maryland, Virginia, and DC.
Correctional Officer
Department of Public Safety and Correctional Services
Jessup, Md
09.2013 - 08.2018
- Gained experience in multiple corrections departments such as master control, key control, and investigations unit.
- Ensured functionality of all key and lock mechanisms.
- Provided hands-on instruction for creating keys and ensuring accurate event documentation.
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular security checks to identify and mitigate potential safety hazards.
- Assisted in conflict resolution among inmates to maintain a safe environment.
- Documented incidents and maintained accurate reports for review by supervisory staff.
- Trained new officers on standard operating procedures and safety practices.
Education
Bachelor's - business administration and management
Strayer university
03.2027
High School Diploma - Nursing
Randallstown High School
Randallstown, Md06.2008
Skills
- Training
- Leadership
- Outgoing
- Team work
- Problem solving
Personal Information
Age: 35
Timeline
Bus Operator
Washington Metropolitan Area Transit Authority
08.2024 - Current
Fleet Manager
Maryland Correctional Enterprises
01.2019 - 09.2022
Correctional Officer
Department of Public Safety and Correctional Services
09.2013 - 08.2018
Bachelor's - business administration and management
Strayer university
High School Diploma - Nursing
Randallstown High School