Quentin Blalock
Roseville,CA
Summary
Dynamic and dependable professional with a proven track record at Instacart, excelling in customer service and timely deliveries. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in consultative selling and relationship building, consistently achieving sales growth while maintaining a positive attitude in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Instacart
12.2018 - 04.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Inside Sales Representative
Kelly Moore Paints
08.2000 - 10.2016
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
Education
N/A - General Studies
Sierra College
Rocklin, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
Timeline
Delivery Driver
Instacart
12.2018 - 04.2020
Inside Sales Representative
Kelly Moore Paints
08.2000 - 10.2016
N/A - General Studies
Sierra College
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