Quentin Childs
Phoenix,USA
Summary
Dynamic and dedicated Registered Medical Assistant with extensive experience in dermatology. Proficient in dermatology procedures, including Mohs surgery, and skilled in patient triage and intake. Committed to enhancing patient satisfaction and streamlining processes, ensuring compliance with HIPAA regulations while fostering a supportive environment for both patients and providers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Manager
Burger King
Phoenix, Arizona
06.2025 - 01.2026
- Supervised daily operations and ensured compliance with health and safety standards.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between staff members in a professional manner.
- Maintained cleanliness and organization of work area.
Medical Assistant
Modern Dermatology
04.2025 - 05.2025
- Assisted in dermatological procedures and administered injections to ensure patient comfort and safety.
- Streamlined patient intake process to enhance efficiency and increase patient satisfaction.
- Acted as scribe to maintain accurate documentation and facilitate timely billing.
Package Preloader
UPS
12.2024 - 02.2025
- Assisted with unloading trailers manually when necessary using appropriate tools such as dollies or carts.
- Worked collaboratively with other preloaders to ensure efficient workflow throughout the day.
- Adhered strictly to safety guidelines while operating material handling equipment inside the facility.
- Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
- Communicated load, product or pallet issues to supervisor.
- Packed boxes and stock using organizational guidelines.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Registered Medical Assistant (Virtual)
Denova Collaborative Health
01.2023 - 09.2024
- Managed telehealth patient flow and scheduling, enhancing provider support.
- Coordinated provider schedules to facilitate timely patient visits.
- Processed prescription refills and prior authorizations, ensuring HIPAA compliance.
Registered Medical Assistant
Banner Health Dermatology
04.2023 - 08.2023
- Collected patient medical histories and documented vital signs accurately.
- Maintained precise medical records and coordinated with pharmacies to facilitate timely prescription fulfillment.
- Supported providers during biopsies and patient care, ensuring efficient workflow.
- Assisted patients with check-in and registration processes.
- Prepared examination rooms and ensured cleanliness and organization.
Registered Medical Assistant
Omni Dermatology Inc.
10.2018 - 08.2022
- Assisted with Mohs surgeries, biopsies, and post-procedure care to ensure patient comfort and procedural accuracy.
- Facilitated triage and scribing for physicians, enhancing patient flow and documentation efficiency.
- Assisted dermatologists with patient examinations and procedures.
- Prepared examination rooms and ensured necessary supplies were stocked.
- Recorded patient medical histories and updated electronic health records.
Registered Medical Assistant
Arizona Advanced Dermatology
11.2016 - 05.2018
- Assisted physicians with patient examinations and procedures at a dermatology clinic.
- Supported physicians during patient examinations and dermatological procedures to enhance care quality.
- Collected and documented patient medical histories and vital signs accurately.
- Coordinated medical records, prior authorizations, and patient callbacks to ensure seamless patient flow.
- Managed patient scheduling and coordinated appointments for optimal clinic flow.
Education
Bachelor of Science - Health Science
Grand Canyon University
Phoenix10-2023
Associate of Arts - Medical Assisting
Brown-Mackie College
Phoenix03-2016
Skills
- Patient triage and intake
- Appointment scheduling
- Prior authorization management
- Prescription refill processing
- Medical records management
- Telehealth platform usage
- EMR systems expertise
- HIPAA compliance
- Microsoft Outlook proficiency
- Dermatology procedures
- Biopsy techniques
- Injection administration
Certification
Registered Medical Assistant, 2016
Note
After leaving Modern Dermatology, went to take care of a relative in end stages of life in Ohio until he expired.
Core Skills
Dermatology procedures, Mohs surgery, biopsies, injections, triage, scribing, Patient intake, scheduling, prior authorizations, prescription refills, medical records management, Telehealth platforms, Outlook, EMR systems, HIPAA compliance
Languages
Spanish
Professional
Timeline
Shift Manager
Burger King
06.2025 - 01.2026
Medical Assistant
Modern Dermatology
04.2025 - 05.2025
Package Preloader
UPS
12.2024 - 02.2025
Registered Medical Assistant
Banner Health Dermatology
04.2023 - 08.2023
Registered Medical Assistant (Virtual)
Denova Collaborative Health
01.2023 - 09.2024
Registered Medical Assistant
Omni Dermatology Inc.
10.2018 - 08.2022
Registered Medical Assistant
Arizona Advanced Dermatology
11.2016 - 05.2018
Bachelor of Science - Health Science
Grand Canyon University
Associate of Arts - Medical Assisting
Brown-Mackie College