Hardworking and skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Vigilant in skillful communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offender daily activities, overseeing safe transport of offenders and operating communication systems.
Observed prisoners' or detainees' activities to detect unusual or prohibited behavior and/or potential threats to the safety and security of the facility, prisoners, detainees, employees, or visitors. Responds quickly to calls for assistance in other areas of the prison or facility as directed. Assisted in controlling disturbances and isolating instigators. Observed and appropriately responded to critical incidents, such as prisoner or detainee disturbances, assaults on employees, prisoners, or detainees, or other situations that threaten the security of the facility.