Quentin Kirby

Proactively selling Spectrum's telecom products (internet, TV, phone) to residential or business customers through cold calling or door-to-door efforts, focusing on lead generation, pitching value, closing sales, and building client bases, often with flexible hours and potential for commissions but also facing high-pressure environments.

• Responsible for driving commercial sales within Autozone specific location
• Developing and maintaining relationships with commercial customers
• Ensuring efficient delivery of products

• Performed detailed vehicle cleaning, enhancing customer satisfaction and retention.
• Improved efficiency by organizing detailing processes, reducing average service time.
• Utilized specialized tools and techniques to achieve high-quality finishes.
• Resolved customer complaints effectively, ensuring repeat business.
• Collaborated with team to streamline operations, boosting overall productivity.

• Advocated for user needs, enhancing satisfaction through effective communication and feedback.
• Resolved user issues promptly, improving response times and service quality.
• Collaborated with teams to implement user-centric solutions, boosting engagement.
• Analyzed user feedback, driving product improvements and increasing retention.
• Supported diverse user base, fostering a positive and inclusive experience.

• Deliver parcels to residential properties under contract with Fetch
• Handle large scale deliveries and bulk drop-offs
• Assist with delivery sorting and Package Retriever dispatching
• Communicate with management any issues or concerns related to deliveries
• Observe contracted Package Retrievers in the field
• Provide the Fetch experience

• Deliver parcels to residential properties under contract with Fetch
• Handle large scale deliveries and bulk drop-offs
• Assist with delivery sorting and Package Retriever dispatching
• Communicate with management any issues or concerns related to deliveries

• Make sure everyone including myself complete our tasks
• Cook, clean, prep, open & close the store
• Use great customer service skills

• Access machines to separate the good from bad
• Cut off any strings or loose fabric
• Stand for twelve hours working in any conditions