Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quentin Smith

Rogers City,MI

Summary

Dynamic sales professional with a proven track record at Dollar General, excelling in service excellence and teamwork. Enhanced store efficiency through strategic merchandising and maintained a clean environment, fostering customer loyalty. Skilled in cash management and problem-solving, consistently achieving accuracy in financial transactions while promoting a positive shopping experience.

Overview

6
6
years of professional experience

Work History

Sales Associate

Marathon Gas Station
03.2018 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business, increasing profitability by 15 percent.
  • Managed returns, exchanges, and refunds in accordance with store policy.

Assistant Store Manager

Dollar General
03.2016 - 02.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions, which increased sales by $1,000 weekly.

Assistant Manager

Family Dollar
08.2014 - 02.2016
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience, which increased customer flow by 10 percent.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Education

Bachelor of Science - Psychology

Western Governors University
Salt Lake City, UT
03-2026

Associate of Arts - Psychology

Alpena Community College
Alpena, MI
05-2024

GED -

Michigan Works
East Tawas, MI
05-2012

Skills

  • Service excellence
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Marathon Gas Station
03.2018 - 02.2020

Assistant Store Manager

Dollar General
03.2016 - 02.2018

Assistant Manager

Family Dollar
08.2014 - 02.2016

Bachelor of Science - Psychology

Western Governors University

Associate of Arts - Psychology

Alpena Community College

GED -

Michigan Works

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