Quentin Torres
Olathe
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Supervisor
Levy Restaurants-Arrowhead Stadium/Legoland NY
03.2021 - Current
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Served high customer volumes during special events, nights, and weekends.
Lead Bartender
Lapez Mod Mex
09.2025 - Current
- Led bar operations, ensuring high-quality service and customer satisfaction.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Server/Bartender
Talk of the Town Bar and Grill
03.2025 - 09.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Maggiano's
08.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Banquet Server
Brio Tuscan Grille
01.2018 - 02.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
Education
High School Diploma -
Belton High School
Belton, MO03-2016
Skills
- Customer service
- Inventory
- Suggestive selling
Accomplishments
Eagle Scout
Certification
ServSafe Alcohol
References
Justin Franco Vice President of Hospitality-Legoland NY: 702-285-1529
Ruben Castvillo Executive Sous Chef Maggianos: 913-952-2700
Erika Weed Manager Talk of the Town Bar and Grill: 785-331-7989
Timeline
Lead Bartender
Lapez Mod Mex
09.2025 - Current
Server/Bartender
Talk of the Town Bar and Grill
03.2025 - 09.2025
Server
Maggiano's
08.2023 - 12.2024
Bartender/Supervisor
Levy Restaurants-Arrowhead Stadium/Legoland NY
03.2021 - Current
Banquet Server
Brio Tuscan Grille
01.2018 - 02.2020
High School Diploma -
Belton High School