Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Queren Mejia

Queren Mejia

Norcross,GA

Summary

Bilingual professional with strong customer service skills and proven multitasking abilities. Committed to delivering exceptional customer experiences while effectively managing time and priorities. Currently seeking flexible part-time or full-time employment opportunities, available for weekend and evening shifts.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Chic-Fil-A
Lilburn, Georgia
01.2024 - 01.2025
  • Assisted customers with menu selections and answered questions about ingredients.
  • Handled cash transactions accurately and processed payments efficiently.
  • Maintained cleanliness and organization of dining and service areas.
  • Collaborated with team members to ensure timely food preparation and delivery.
  • Resolved customer complaints professionally while ensuring satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Cashier/Courtesy Associate

Nam Dae Mun Farmers Market
Norcross, Georgia
01.2024 - 01.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers in locating products and answering inquiries effectively.
  • Managed inventory by restocking shelves and organizing displays regularly.
  • Implemented customer service techniques to enhance shopping experience consistently.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Performed other duties as assigned by management.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Greeted customers upon arrival, provided assistance and answered questions.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Processed customer transactions efficiently at Nam Dae Mun Farmers Market.

Student Volunteer

Elementary School
Norcross, Georgia
01.2023 - 01.2024
  • Assisted teachers in preparing classroom materials and resources.
  • Followed school schedules and policies to promote safety and learning.
  • Followed instructions from management to complete tasks according to exact specifications.
  • Developed strong oral and written communication skills in working with people of different ages.
  • Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
  • Supported classroom management by helping with student behavior.
  • Aided in the setup and cleanup of school events and functions.
  • Communicated effectively with students to foster a positive learning environment.
  • Supervised students during recess and organized activities.

Education

High School Diploma -

Meadowcreek High School
Norcross, GA
06-2025

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Cash handling
  • Problem solving
  • Verbal and written communication

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Customer Service Representative

Chic-Fil-A
01.2024 - 01.2025

Cashier/Courtesy Associate

Nam Dae Mun Farmers Market
01.2024 - 01.2025

Student Volunteer

Elementary School
01.2023 - 01.2024

High School Diploma -

Meadowcreek High School

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