Querina Deckebach
Summary
I am a pleasant and reliable service professional with over five years in food and beverage roles. I have experience with bartending in a sports bar/family restaurant atmosphere along with free-lance bartending. I thrive in fast-paced environments and juggling multiple tasks at once, ensuring timely service. I am committed to creating memorable experiences through personable communication with costumers and efficient service.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Jerzees Sports Bar
Glenside, PA
09.2022 - Current
- Mix and serve beverages while maintaining high-quality presentation and efficiency
- Provide personable and joyful service to costumers
- Work quickly under high-volume conditions ensuring timely service
- Utilize creativity in making signature drinks
- Recommend beverages or food to an individual's preference
- Meeting costumer complaints or concerns with positivity and fairness
- Monitor alcohol consumption to ensure safety
- Managed cash register and balanced drawer at end of shift
Sales Associate
Target
North Wales, PA
11.2021 - 09.2022
- Provided friendliness and solutions to guests at the guest service desk
- Assisted costumers with returns, exchanges, and order inquires
- Resolved guest's concerns efficiently and professionally
- Processed transactions accurately
- Managed high-volume days of guest interactions while maintaining speed and accuracy
- Communicated with team members and leaders to address costumer issues
- Ensured compliance with company policies
- Delivered high-volume Drive Up orders while maintaining speed during peak hours
Shift Lead
Snap Custom Pizza
Jenkintown, PA
01.2019 - 01.2021
- Prepared and assembled pizzas and salads in front of costumers ensuring freshness and solid presentation
- Handcrafted fresh mozzarella and prepared vegetables and house-made garlic knots every morning
- Provided friendly costumer service while assisting guests in creating custom pizzas and salads
- Worked efficiently while delivering consistency
- Mentored team members to enhance professional development and accountability in work place
- Managed cash register and balanced drawer at end of shift
Education
High School Diploma -
Abington Senior High School
Abington, PASkills
- Strong multitasking
- Customer-oriented
- Warm and welcoming
- Reliable
- Engaging personality
- Attentive
- Alcohol awareness
- Food service
- Problem Solving
- Memory retention
- Creative
- Service-oriented mindset
Timeline
Bartender/Server
Jerzees Sports Bar
09.2022 - Current
Sales Associate
Target
11.2021 - 09.2022
Shift Lead
Snap Custom Pizza
01.2019 - 01.2021
High School Diploma -
Abington Senior High School