Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities.
Overview
19
19
years of professional experience
Work History
Assistant Manager
NYCHA
07.2019 - Current
Supervising Housing Assistants, Clerical staff, work with them to complete tasks.
Review recertification and approve them.
Complete monthly reports.
Manage and coordinated multiple projects while ensuring timely completion.
Developed strong working relationships with staff, fostering a positive work environment.
Housing Assistant
NYCHA
05.2005 - 07.2019
Improved tenant satisfaction by promptly addressing and resolving housing concerns and maintenance issues.
Assisted property managers with daily tasks for efficient property management and tenant support.
Completing rent recertification's.
Completing court cases, warrant requests.
Completed apartment inspections.
Aided in the collection of rent payments, minimizing delinquencies.
Actively participating in tenant move-in/move-out procedures to ensure smooth transitions.