Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quetzy Ruiz-Rico

Las Vegas,NV

Summary

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience

Work History

Ambassador

Clear
03.2024 - Current
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained up-to-date knowledge of sales, payment policies and security standards.
  • Hit monthly sales quotas

Barista

Starbucks
03.2023 - 02.2024
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

VALET PARKING ATTENDANT

Caesars- Harrahs and Harveys
08.2022 - 01.2023
  • Greet guests upon their arrival
  • Collected and processed payment or parking passes to validate parking
  • Greeted and assisted motor coaches and limos to proper locations to adhere to policy and procedures
  • Helped guests unload and load their luggage
  • Retrieved and parked vehicles in timely manner.

CASHIER

Mi pueblo Market
06.2021 - 09.2022
  • Help customers find items they need
  • Help guest translate and complete money orders
  • Scan and bag groceries
  • Complete both cash and card transactions.

BARISTA

Caesars- Harrahs and Harvey's
06.2021 - 08.2022
  • Greet guests
  • Give recommendations on our food and beverage items on the menu
  • Complete both cash and card transactions
  • Prepare and hand out food and beverages in a timely manner
  • Clean and prepare my area for the day
  • Complete both opening and closing tasks.

HOSTESS

Ihop
08.2019 - 04.2021

Education

HIGH SCHOOL DIPLOMA -

South Tahoe High School
South Lake Tahoe, California
06.2021

Skills

  • Sales Training
  • Coaching and Mentoring
  • POS Systems
  • Cash Handling
  • ID Verification
  • Punctual and Reliable
  • Problem-Solving
  • Customer service and support

Timeline

Ambassador

Clear
03.2024 - Current

Barista

Starbucks
03.2023 - 02.2024

VALET PARKING ATTENDANT

Caesars- Harrahs and Harveys
08.2022 - 01.2023

CASHIER

Mi pueblo Market
06.2021 - 09.2022

BARISTA

Caesars- Harrahs and Harvey's
06.2021 - 08.2022

HOSTESS

Ihop
08.2019 - 04.2021

HIGH SCHOOL DIPLOMA -

South Tahoe High School

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Quetzy Ruiz-Rico