Adia Griffin
Chicago,IL
Summary
Dynamic Project Coordinator with a proven track record excelling in project management, strategic planning, and enhancing team collaboration. Demonstrated a keen ability to improve project efficiency and customer satisfaction through project tracking, resource management, budgeting, and data management. Achieved significant milestones by delivering e-learning project on-time and developed POS system to effectively capture sales and restaurant inventory.
Overview
3
3
years of professional experience
Work History
Project Coordinator
McGarity Consulting Group
03.2023 - 08.2024
- Assisted with program management in core internal platforms, including the Learning Management System (LMS), content management systems, and communication platforms
- Distributed written content; managed reporting; video content creation, editing, handled administrative tasks associated with live training, e-learning, and other content and communication programs
- Maintained project charter to ensure all information was captured and project tasks and milestones were tracking on time.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Tracked hours and expenses to keep project on task and within budgetary parameters keeping 100% of projects on budget.
Intern - Restaurant Startup
Chemistry Chicago
09.2021 - 03.2023
- Programmed Point of Sales system with menu items, inventory, and employee login information
- Assisted in the development of financial models for improved budget planning and resource allocation.
- Conducted market research to identify potential clients and analyze competitors'' strategies and to assess customer needs and preferences.
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased social media follower growth rate by 500% through marketing campaigns and engagement.
Customer Service Representative
Nordstrom
05.2022 - 02.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions and returns.
- Increased sales revenue by 30% building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Economics
Florida Agricultural And Mechanical University
Tallahassee, FL06.2026
Skills
- Project Coordination
- Time Management
- Excellent Communication
- Multitasking and Organization
- Quick Learner
- Detail Oriented
- Customer Service
- Strategic Planning
- Cost Management
- Microsoft Office Suite
- E-Learning Platforms
Timeline
Project Coordinator
McGarity Consulting Group
03.2023 - 08.2024
Customer Service Representative
Nordstrom
05.2022 - 02.2023
Intern - Restaurant Startup
Chemistry Chicago
09.2021 - 03.2023
Bachelor of Science - Economics
Florida Agricultural And Mechanical University