Quiana Brown
Milwaukee,WI
Summary
I consider myself a dedicated customer service professional with knowledge of service delivery and proven multitasking abilities I am committed to maintaining professional relationships to increase profitability and drive business results. I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. I am eager to seek a competitive and challenging environment, where I can serve your organization to my best advantage and establish a career for myself.
Overview
26
26
years of professional experience
Work History
Paraprofessional
Greater Holy Temple Christian Academy
Milwaukee, WI
10.2024 - Current
- Coordinated with special education staff to support individualized learning plans for diverse learners.
- Documented student progress and behavior to provide insights for teacher assessments and planning.
- Participated in school events, fostering community engagement through collaboration with faculty and staff.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Paraprofessional
Benjamin Franklin Elementary School
Milwaukee, WI
09.2023 - 06.2024
- Here are six original resume statements for the Paraprofessional role at Benjamin Franklin Elementary School. These statements reflect high-value responsibilities that enhance your existing work history while aligning with the operational environment of the school and maintaining your writing style.
- Facilitated communication between teachers and parents to promote student engagement and support.
- Monitored classroom activities, ensuring a safe and conducive learning environment for students.
- Assisted in implementing lesson plans by preparing materials and organizing classroom resources.
Receptionist
Saint Johns on the Lake
Milwaukee, WI
07.2022 - 10.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Beautician
Levels Hair Studio
Milwaukee, WI
09.2019 - 05.2023
- Scheduled customer appointment and rearranged and individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference phone calls, entering appointments and collecting payments for services rendered.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
Receptionist
Hair by Toney
Milwaukee, WI
01.2000 - 03.2018
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stocks levels.
- Kept reception area clean and neat to give victors positive first impression.
Education
Some College (No Degree) - Cosmetology
Milwaukee Area Technical College
Milwaukee, WI01-2004
High School Diploma -
Milwaukee High School of Entrepreneur Ship
Milwaukee, WI06-2001
Skills
- Attention to Detail
- Scheduling and Calender Management
- Documentation and Reporting
- Visitor and Customer Relations
- Reliable and Punctual
- Prioritization and Time Management
- Conflict Resolution
- Data Entry
- Multitasking and Prioritization
- Courteous and Professional
Volunteer Work
- Teacher/Tutor with Summer Enrichment Program- 2012-2018
- Daughters of the King Cotillion- 2015-2021
- Feeding America- 2014-2015
- Open Door Church- 2020-2022
- Evolve Church - 2020-2022
Education and Training
other,other
Timeline
Paraprofessional
Greater Holy Temple Christian Academy
10.2024 - Current
Paraprofessional
Benjamin Franklin Elementary School
09.2023 - 06.2024
Receptionist
Saint Johns on the Lake
07.2022 - 10.2023
Beautician
Levels Hair Studio
09.2019 - 05.2023
Receptionist
Hair by Toney
01.2000 - 03.2018
High School Diploma -
Milwaukee High School of Entrepreneur Ship
Some College (No Degree) - Cosmetology
Milwaukee Area Technical College