Quiana Davis
Milwaukee,WI
Summary
Compassionate Nurse Case Manager offering 15 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN Case Manager
Community Care Inc.
06.2020 - Current
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
RN Supervisor
Allis Care Center
05.2014 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
School Nurse
Milwaukee Public Schools, MPS
08.2014 - 06.2020
- Improved overall student health by implementing comprehensive health education programs and preventive measures.
- Reduced absenteeism rates by proactively addressing student health concerns and providing timely interventions.
- Enhanced school safety by collaborating with staff, parents, and community partners in developing emergency response plans.
- Promoted a healthy school environment through regular inspections, identifying potential hazards and recommending corrective actions.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
- Increased parent engagement in their child''s health through open communication channels and educational workshops.
- Facilitated early detection of health issues by conducting routine screenings for vision, hearing, scoliosis, among others.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
Education
Associate of Science - Nursing
Milwaukee Area Technical College
Milwaukee, WI12.2019
Licensed Practical Nurse - Nursing
Milwaukee Area Technical College
Milwaukee, WI12.2015
High School Diploma -
Hamilton High School
Milwaukee, WI06.1999
Skills
- Community Resources
- Palliative Care
- HIPAA Compliance
- Quality Improvement
- Medication Management
- Utilization Review
- Discharge Planning
- Clinical Assessment
- Care Coordination
- Healthcare Regulations
- Insurance knowledge
- Team collaboration
- Problem solving
- Patient advocacy
- Multidisciplinary approach
- Home care management
- Patient education
- Time management
- Case Management
- Medication Monitoring
- Care Planning
- Conflict resolution
- Nursing Consultation
- Delegation and Motivation
- Accurate Documentation
- Emergency Nursing Pediatric Course
- Certified in CPR/AED
- Diabetes Management
- Home Care
- Initial Trauma Life Support
- Infection Control
Certification
AED/CPR Cerified
IV Infusion Certified
Timeline
RN Case Manager
Community Care Inc.
06.2020 - Current
School Nurse
Milwaukee Public Schools, MPS
08.2014 - 06.2020
RN Supervisor
Allis Care Center
05.2014 - Current
Associate of Science - Nursing
Milwaukee Area Technical College
Licensed Practical Nurse - Nursing
Milwaukee Area Technical College
High School Diploma -
Hamilton High School
AED/CPR Cerified
IV Infusion Certified
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