Quiana Johnson
Adelanto,CA
Summary
Hard-working, reliable, responsible individual with behavioral, caregiving, driving, clerical, customer service experience seeking a position where I can utilize my skills and gain more knowledge and experience in my profession. I am interested in being a part of an organization that fosters positivity, growth and a strong team concept.
Overview
4
4
years of professional experience
Work History
School Bus Driver
First Student
2024.10 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Instructor
Redwood FCN
2022.06 - 2024.10
- Supporting adults with physical and developmental disabilities by, taking them out in the community
- Helping gain independent life skills such as demonstrating how to clean their residence, washing clothes and grooming
- Helping with general education guidance; writing, reading and mathematics
- Pick-up/drop-off clients in company vans from/to their home/facility (if necessary), facilitate their departure and arrival for work or daily outdoor community integration activities in various weather conditions
- Redirect behavior with various activities: walking, writing & games.
Customer Service Representative
Staples
2022.02 - 2022.06
- Greet customers entering establishment
- Assist customers with self-serve printers,
- Take customers print and marketing orders and produce customers orders; making business cards, posters, invitations etc.
- Receive payments by cash, credit cards or check.
- Stock shelves as needed, sort and count currencies.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Provide information on store policies and procedures.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Apple Valley High School
Apple Valley, CA2018-06
Certificate - Paralegal Studies
Summit Career College
Colton, CA2011-06
Skills
- Group and individual instruction
- Behavioral Redirection
- Computer Skills; type 45 wpm, data entry, Microsoft, Outlook
- Customer service/ resolution
- Driving
Timeline
School Bus Driver
First Student
2024.10 - Current
Instructor
Redwood FCN
2022.06 - 2024.10
Customer Service Representative
Staples
2022.02 - 2022.06
High School Diploma -
Apple Valley High School
Certificate - Paralegal Studies
Summit Career College