Microsoft Office
Quiana Johnston
Social Work
Jacksonville,FL
Summary
Goal- oriented individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sales Associate
Loft
Jacksonville , FL
11.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Answered customer questions about sizing, accessories and merchandise care.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Solved customer challenges by offering relevant products and services.
Teacher
Young Kids In Motion
Jacksonville , FL
08.2022 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised learning groups of students in classroom stations.
- Completed daily reports on attendance and disciplinary performance.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Case Manager
Aging True
Jacksonville, FL
03.2022 - 07.2022
- Participated in professional growth programs to support special education improvement efforts.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
Education
Bachelor of Arts - Sociology
Bethune - Cookman University
Daytona Beach, FL 08.2015 - 12.2019
Master of Science - Developmental Psychology
Southern New Hampshire University
Hooksett, NH 08.2022 - Current
Skills
Stocking and replenishing
Sales trends
Problem-solving skills
Client Service
Relationship building
Adapt to diverse groups
Social perceptiveness
Excellent people skills
Professional demeanor
Expert in Microsoft
Software
Timeline
Sales Associate
Loft
11.2022 - Current
Teacher
Young Kids In Motion
08.2022 - Current
Master of Science - Developmental Psychology
Southern New Hampshire University
08.2022 - Current
Case Manager
Aging True
03.2022 - 07.2022
Bachelor of Arts - Sociology
Bethune - Cookman University
08.2015 - 12.2019
Learning French
I am at the beginner level of french and currently trying to master base conversation.