Quianna Howard
Spring,TX
Summary
Dynamic Licensed Cosmetologist and Leasing Consultant with a proven track record at Queens Beauty Salon and Boutique, excelling in customer satisfaction and operational efficiency. Expert in hair coloring and adept at fostering positive tenant relations, significantly enhancing client loyalty. Skilled in conducting market research and promoting healthy hair tips, demonstrating a unique blend of technical prowess and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Licensed Cosmetologist
Queens Beauty Salon and Boutique
03.2020 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
Leasing Consultant
BG Personnel
01.2017 - 02.2020
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Leasing Consultant
AAA Staffing
10.2013 - 05.2016
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Education
Spring High School
Spring, TX05.2009
Skills
55 WPM
Critical Thinking
Time management
Leadership
Organization
Excellent Customer service
Problem Solver
Communication
Timeline
Licensed Cosmetologist
Queens Beauty Salon and Boutique
03.2020 - Current
Leasing Consultant
BG Personnel
01.2017 - 02.2020
Leasing Consultant
AAA Staffing
10.2013 - 05.2016
Spring High School
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