Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Relocation
Work Availability
Languages
Timeline
BusinessAnalyst
Quierra Walker

Quierra Walker

San Antonio,TX

Summary

Knowledgeable Caregiver experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supplemental Caregiver

Divine Youth Guidance LLC
10.2024 - Current
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Completed regular check-ins and progress report for each client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Assisted with daily living activities, running errands, and household chores.
  • Recorded status and duties completed in logbooks for management.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan Charting Depression.
    Anxiety.Attention deficit disorder.Substance use disorder.
    Worked as part of collaborative team to address changing needs of children with Attention-Deficit/Hyperactivity Disorder (ADHD)
    Autism Spectrum Disorder (ASD)
    Bipolar Disorder.
    Borderline Personality Disorder.
    Disruptive Mood Dysregulation Disorder.

Supplemental Caregiver

Focused Interventions LLC
09.2023 - 09.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained entire family's schedule and organized events.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan Charting Depression.
    Anxiety.Attention deficit disorder.Substance use disorder.
    Worked as part of collaborative team to address changing needs of children with Attention-Deficit/Hyperactivity Disorder (ADHD)
    Autism Spectrum Disorder (ASD)
    Bipolar Disorder.
    Borderline Personality Disorder.
    Disruptive Mood Dysregulation Disorder.

STX7 SSD

Amazon Inc
09.2021 - 08.2023
  • Efficiently met over 230 deadlines under weather and time constraints.
  • Designed cleaning and organization systems for job sites to successfully go 179 days without accidents.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Dietary Aide

The Atrium rehabilitation center
04.2020 - 04.2021
  • Fast-paced, physical position that gets myself up and moving, then come help bring orders to life.
  • Their duties include preparing and cooking food dishes, delivering food to particular patients and assisting kitchen staff in maintaining clean, sanitary workplace.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
  • Organized and planned medical nutrition therapy for patients and 100 residents

Warehouse Associate SAT 1

Amazon.Inc
04.2020 - 03.2021
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Wrapped pallets in shrink wrap prior to loading.
  • Consistently lifted materials weighing as much as 50 pounds
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.

Cashier and Customer

Goodwill Industries
12.2019 - 07.2020
  • Obtains or receives merchandise from deliveries, accepts donations from donors, processes donations and new goods, prices and tags items, rotates stock, deposits receipts, totals bill, accepts payment, and makes change for customers in retail store by performing following duties.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $200 or more per shift
  • Restocked and organized merchandise in front lanes

Customer Service Representative

Lowe's
03.2018 - 10.2019
  • Providing support throughout customers shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using cash register, and addressing customer complaints.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Resolved issues over phone with customers daily

Head Cashier

Lowe's
07.2018 - 04.2019
  • Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies.
  • Welcome customers, provide assistance and respond to their concerns.
  • Manage customer transactions both cash and card payments.
  • Inventory Counts.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Oversaw group of 24 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics

Team member

Wataburger
12.2016 - 02.2017
  • Customer Service Food Prep and Delivery Daily Operations Ensure Quality Standards Open Communication with Management Maintain Cleanliness Achieve Station Certifications.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized and safe to promote efficiency and team safety

Education

General Studies

San Antonio College
San Antonio, TX

High School Diploma -

Klein Collins High School
Spring, TX
06.2017

Skills

  • Problem-Solving
  • Clear Communication
  • Staff Supervision
  • Feedback Acceptance
  • Communication
  • Social Skill Development
  • Behavioral Conditions
  • Behavioral Management
  • Report Writing
  • Positive Reinforcement
  • ABA Techniques
  • New Hire Training
  • Shift Scheduling
  • Production and processing
  • Analytical and Critical Thinking
  • Multitasking and Time Management
  • Administrative Procedures
  • Cash Drawer Management
  • Documentation
  • Disability support

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Certification

  • RBT - Registered Behavior Technician
  • Temporary Nurse aid
  • Basic life support
  • CPR/AED for Professional Rescuers and Health Care Providers
  • Bloodborne Pathogens

Relocation

Willing to relocate: Anywhere

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Professional Working

Timeline

Supplemental Caregiver

Divine Youth Guidance LLC
10.2024 - Current

Supplemental Caregiver

Focused Interventions LLC
09.2023 - 09.2024

STX7 SSD

Amazon Inc
09.2021 - 08.2023

Warehouse Associate SAT 1

Amazon.Inc
04.2020 - 03.2021

Dietary Aide

The Atrium rehabilitation center
04.2020 - 04.2021

Cashier and Customer

Goodwill Industries
12.2019 - 07.2020

Head Cashier

Lowe's
07.2018 - 04.2019

Customer Service Representative

Lowe's
03.2018 - 10.2019

Team member

Wataburger
12.2016 - 02.2017

High School Diploma -

Klein Collins High School

General Studies

San Antonio College

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