Summary
Overview
Work History
Education
Skills
Timeline
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Quijahlan Frohm

Houston,Texas

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in inventory management and order fulfillment. Proven ability to enhance workflow efficiency and boost customer retention through strong cross-functional teamwork and compliance management. Skilled in performance tracking and maintaining high standards of product quality in fast-paced environments.

Knowledgeable [Desired Position] with solid foundation in customer service and support. Demonstrated success in resolving client issues and maintaining high customer satisfaction. Proven ability to communicate effectively and handle multiple tasks efficiently.

Overview

6
6
years of professional experience

Work History

Tier 1 Associate

Amazon
09.2019 - Current


  • Inventory Management: and checking incoming stock.
    Sorting and storing products.
    Ensuring product quality and meeting requirements. Relocating products using forklifts or other equipment.
  • Order Fulfillment: Picking and packing customer orders. Using scanners to read barcodes and follow prompts on screens. Ensuring orders are accurate and complete. Loading boxes onto trucks for shipment.
    Streamlined workflow for increased efficiency by implementing new processes and organizational strategies.
  • Collaborated with team members to achieve project goals and improve overall team performance.
  • Boosted customer retention rates by maintaining strong relationships and ensuring exceptional service delivery.
  • Contributed ideas during brainstorming sessions, helping to drive innovation and continuous improvement within the organization.

Package Handler

FedEx:Ground
07.2021 - 10.2023


  • Physical Handling: Loading and unloading packages from trucks, conveyors, and other equipment.
  • Sorting and Moving: Sorting packages based on destination, zip code, or other criteria.
  • Scanning and Documentation: Scanning packages to track their progress and update records.
  • Safety and Efficiency: Working safely and efficiently to ensure timely and accurate package handling.
  • Teamwork: Collaborating with other team members to achieve goals.

Skills and Requirements:

  • Physical Stamina: The ability to lift, push, pull, and perform repetitive motions for extended periods.
  • Attention to Detail: Accurate package handling and sorting.
  • Teamwork: Working effectively with other team members.
  • Safety Awareness: Following safety procedures and protocols.

Work Environment:

  • Fast-paced: Handling a high volume of packages in a short time.
  • Warehouse-like: Working in a warehouse setting, potentially with noisy equipment.
  • Shift Variations: Shifts may vary in length and time depending on the volume of packages and business needs.

Education

High School Diploma -

Klein Forest

Skills

  • Compliance management
  • Cross-functional teamwork
  • Performance tracking
  • Industry awareness

Timeline

Package Handler

FedEx:Ground
07.2021 - 10.2023

Tier 1 Associate

Amazon
09.2019 - Current

High School Diploma -

Klein Forest
Quijahlan Frohm