Quince Mardones
Provo,UT
Summary
Progressed into a Sales Lead role at Tillys, gaining leadership experience in training associates, delegating tasks, and managing store operations. Known for strong communication, teamwork, and a customer-first mindset that consistently supports both individual and team sales goals.
Overview
2
2
years of professional experience
Work History
Sales Lead
Tillys
Orem, UT
07.2024 - Current
- Supervised daily floor operations, delegating tasks and guiding associates to ensure excellent customer service and efficient workflow.
- Supported store management by training new team members on sales techniques, product knowledge, and company policies.
- Consistently drove sales by coaching associates in upselling, loyalty program enrollment, and promotional campaigns.
- Handled opening and closing procedures, including cash handling, register reconciliation, and store security.
- Assisted in visual merchandising and stock management to maintain an organized and engaging shopping environment.
Sales Associate
Journeys Shoe Store
Orem, Utah
06.2024 - 08.2024
- Guided customers in selecting footwear and accessories, ensuring proper fit, comfort, and style to meet their needs.
- Drove sales by promoting new releases, upselling accessories, and explaining store promotions and loyalty programs..
- Maintained organized stockroom and sales floor displays to highlight seasonal and trending products.
- Contributed to team sales goals and provided input on merchandising strategies to maximize store performance.
Sales Associate
Rue 21
Provo, UT
08.2023 - 05.2024
- Assisted customers with product selection, styling, and sizing, creating a welcoming and personalized shopping experience.
- Maintained store appearance through restocking, merchandising, and organizing floor displays in line with company standards.
- Operated POS system efficiently for purchases, returns, and exchanges, handling cash and card transactions accurately.
- Achieved and exceeded daily sales goals by promoting sales, loyalty programs, and current promotions.
- Collaborated with team members to meet store-wide performance targets and ensure smooth shift operations.
Skills
- Visual merchandising
- Team building
- Sales coaching
- Customer service
- Handling shipments and product
Languages
Spanish
Native/ Bilingual
Timeline
Sales Lead
Tillys
07.2024 - Current
Sales Associate
Journeys Shoe Store
06.2024 - 08.2024
Sales Associate
Rue 21
08.2023 - 05.2024