Quincy Childs
Aiken,SC
Summary
Detail-oriented Service Technician with over 20 years of experience in diagnosing and repairing HVAC systems. Expertise in preventive maintenance and customer service, consistently achieving high customer satisfaction ratings while enhancing system efficiency through thorough inspections and effective communication.
Overview
34
34
years of professional experience
Work History
Service Technician
Kimball's Heating & Air
Aiken, SC
09.2014 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
Kimball's Heating &Air
Aiken, SC
08.1992 - 07.2023
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on heating and air conditioning units, enhancing system efficiency.
- Trained junior technicians on best practices for installation and troubleshooting HVAC equipment.
- Implemented process improvements that reduced service call response times significantly.
Service Technician
Bragg Heating Company
Aiken, SC
10.2003 - 06.2014
- Managed inventory of replacement parts, ensuring availability for timely repairs and installations.
- Developed comprehensive service reports detailing issues encountered and solutions provided to clients.
- Collaborated with team members to streamline workflows, improving overall operational efficiency.
- Led safety training sessions for staff, promoting adherence to industry regulations and standards.
Education
Hvac & Refrigeration - HVAC Maintenance
Miller - Motte
Charleston S.C.01-1992
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting skills
- Diagnostic testing
- Equipment inspection
- HVAC systems
Timeline
Service Technician
Kimball's Heating & Air
09.2014 - Current
Service Technician
Bragg Heating Company
10.2003 - 06.2014
Service Technician
Kimball's Heating &Air
08.1992 - 07.2023
Hvac & Refrigeration - HVAC Maintenance
Miller - Motte