Quincy Tyler
Cuba
Summary
Responsible Server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Waitress/Bartender
Rosebush
Alfred
09.2024 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
Waitress
Carpies Bar and Grill
Cuba
06.2022 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
- Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
Barista
The Perfect Blend
Cuba
08.2019 - 09.2022
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
- Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate
Education
Accounting - University Senior
Alfred University
Alfred, NY12.2025
Accounting - Freshman
St Bonaventure University
St. Bonaventure, NY05.2023
High school diploma -
Cuba-Rushford High School
Cuba, NY06.2022
Skills
- Microsoft Office
- Cash handling
- Microsoft PowerPoint
- Customer service
- Accounts payable
- Counting cash
- Accounting and finance experience
- POS systems
- Communication skills
- Accounts receivable
- Computer skills
- Microsoft Word
- Microsoft Excel
Certification
Driver's License
Languages
English
Timeline
Waitress/Bartender
Rosebush
09.2024 - Current
Waitress
Carpies Bar and Grill
06.2022 - Current
Barista
The Perfect Blend
08.2019 - 09.2022
Accounting - University Senior
Alfred University
Accounting - Freshman
St Bonaventure University
High school diploma -
Cuba-Rushford High School