Quincy Young
Arlington,TX
Summary
Skilled Accounts Receivable Specialist with 5 years of experience in the daily collections of high volume accounts receivable departments. Adept in managing all customer disputes and resolved discrepancies. Proficient in developing internal reports to capture data for reporting, DSO calculations and monthly close activities.
Overview
9
9
years of professional experience
Work History
Collector
H&E
Arlington, TX
10.2024 - Current
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
Accounts Receivable Clerk
Real Floors
03.2023 - 05.2024
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Reached out to vendors and customers to resolve account problems.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Generated monthly statements for accounts receivable operations.
- Examined customer payment history and coordinated collections arrangements.
- Calculated unpaid invoices to maintain updated receivables reports.
Accounts Receivable Manager
Norman International
10.2021 - 02.2023
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Completed daily accounts receivable ledger reconciliations.
- Utilized daily audit information to update aging reports.
- Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
- Generated monthly statements for clients outlining their current balances due.
- Developed and maintained relationships with customers to ensure timely payment of invoices.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
- Monitored delinquent accounts and initiated collection efforts as needed.
- Performed weekly audits of AR data entry accuracy for errors or omissions.
- Provided training and guidance to Accounts Receivable staff members as needed.
- Maintained accurate records of all accounts receivable transactions.
Operator
Arconic
01.2019 - 11.2021
- Learned and followed safety and emergency procedures.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Maintained production and quality documentation.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Collaborated with coworkers to perform projects quickly and meet business goals.
Sales Manager
Dillard's
04.2016 - 08.2018
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
Education
Bachelor of Arts - Sociology
05-2013
Associate of Arts - General Studies
05-2009
High School Diploma -
05-2007
Skills
- Financial Reporting
- Customer Relations
- Statement Review
- Invoice and payment processing
- Collections understanding
- Accounts Receivable Software
- Accounts receivable expertise
Timeline
Collector - H&E
10.2024 - Current
Accounts Receivable Clerk - Real Floors
03.2023 - 05.2024
Accounts Receivable Manager - Norman International
10.2021 - 02.2023
Operator - Arconic
01.2019 - 11.2021
Sales Manager - Dillard's
04.2016 - 08.2018
Midwestern State University - Bachelor of Arts, Sociology
Cisco Junior College - Associate of Arts, General Studies
Rider High School - High School Diploma,
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