Detail-oriented professional known for strong problem-solving and communication skills. Experienced in retail and team leadership, committed to driving sales and enhancing customer experiences through effective collaboration and training.
Overview
13
13
years of professional experience
Work History
Sales Associate
Verizon
Millington, Tennessee
04.2026 - Current
Assisted customers with product selection and service inquiries.
Demonstrated new devices and technologies to enhance customer experience.
Collaborated with team members to achieve sales targets and improve performance.
Resolved customer complaints and provided effective solutions promptly.
Engaged in promotional events to increase brand visibility and attract customers.
Helped customers find specific products, answered questions, and offered product advice.
Assistant Manager
Metro PCS
West Memphis, Arkansas
06.2022 - 03.2026
Assisted in daily operations and staff management at retail location.
Coordinated team schedules to ensure optimal coverage and service.
Trained new employees on processes and customer service standards.
Managed inventory levels and facilitated stock replenishment activities.
Order Picker
Family Dollar Warehouse
Marion, AR
10.2017 - 06.2022
Selected and picked orders accurately for timely shipment.
Utilized scanning devices to track inventory levels efficiently.
Organized products in designated areas to optimize space utilization.
Collaborated with team members to ensure smooth workflow processes.
Maintained cleanliness and safety standards throughout the warehouse environment.
Production Team Lead
Hino
Marion, AR
05.2013 - 10.2017
Supervised team members in assembly line operations to maintain quality standards.
Trained new employees on safety protocols and equipment usage effectively.
Fostered a positive team environment through effective communication and conflict resolution strategies.
Monitored team performance to ensure adherence to safety regulations, quality standards and production goals.