Quinisha Copeland
Fort Myers,FL
Summary
Results-driven Sales Specialist with proven skills in developing effective sales strategies and enhancing customer relationships. Committed to delivering exceptional customer service while training team members to excel in a competitive retail environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Specialist
Home Depot
Fort Myers, FL
01.2025 - 04.2026
- Assisted customers in product selection and provided expert advice on home improvement.
- Managed inventory levels and ensured accurate product displays throughout the store.
- Trained new team members on sales techniques and customer service standards.
- Conducted product demonstrations to engage customers and enhance their shopping experience.
- Collaborated with team members to maintain a clean and organized sales floor.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Resolved customer complaints in a timely manner.
- Stayed up to date on company products and services to support sales objectives.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Developed and implemented sales strategies to increase customer base.
Sales Associate
walmart
Fort Myers, Florida
07.2019 - 05.2020
- Assisted customers in selecting products and answering inquiries.
- Organized merchandise displays to enhance customer shopping experience.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization of sales floor and stockroom.
- Collaborated with team members to achieve store goals and objectives.
Education
High School Diploma -
Cypress Lake High
Fort Myers, FL05-2019
Skills
- Product knowledge
- Sales strategies
- Customer relationship management
- Visual merchandising
- Inventory management
- Market analysis
- Customer service
- Training and development
- Problem solving
- Attention to detail
- Relationship building
- Demonstration skills
- Inventory maintenance
- Sales strategy development
- Closing techniques
- Sales training
Certification
CJBAT
Timeline
Sales Specialist
Home Depot
01.2025 - 04.2026
Sales Associate
walmart
07.2019 - 05.2020
High School Diploma -
Cypress Lake High