CSR
Foundever
Morristown, TN
09.2023 - Current
- Managed multiple tasks simultaneously while providing excellent customer service experience.
- Handled customer inquiries and complaints in a timely manner.
- Provided customer service support to customers over the phone and by email.
- Participated in team meetings or training sessions when necessary.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Helped with training classes frequently doing multiple levels of support based on class type.
