Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quinlan Ford

Ellensburg

Summary

Offers outstanding skills in customer service, food safety, cleanliness and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

5
5
years of professional experience

Work History

Grill Production Manager

McDonald’s
01.2023 - Current
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Managed crew and ensured breaks were consistently rotated in a timely fashion
  • Maintained positive moral for crew and customer satisfaction.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Monitored team budgets to avoid unnecessary waste.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.

Crew Member

McDonald's
03.2021 - 09.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked great with coworkers and accepted management tasks from managers
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Nursery Worker

First Lutheran Of Richmond Beach
09.2019 - 12.2019
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Flag Football Referee

Sno-king Youth Club
05.2019 - 07.2019
  • Enforced league rules and regulations to maintain game structure and encourage good sportsmanship.
  • Signaled beginning and end of game with prescribed body postures and signal flags.
  • Inspected both teams' equipment before game to verify compliance with established standards.
  • Promoted good sportsmanship among players.
  • Communicated with fans, coaches, players and other umpires.
  • Explained and taught regulations and rules to players and coaches.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.

Education

Communications - Communications Major, Journalism Minor

Central Washington University
Ellensburg, WA
06.2026

Skills

  • Strong Leadership Abilities
  • Operations Management
  • Staff Management
  • Production Planning
  • Clear Communication
  • Customer Service
  • Heavy Lifting
  • Adaptability and Flexibility

Timeline

Grill Production Manager

McDonald’s
01.2023 - Current

Crew Member

McDonald's
03.2021 - 09.2022

Nursery Worker

First Lutheran Of Richmond Beach
09.2019 - 12.2019

Flag Football Referee

Sno-king Youth Club
05.2019 - 07.2019

Communications - Communications Major, Journalism Minor

Central Washington University

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Quinlan Ford