Driven and innovative advertising student with a passion for technology sales, public relations, manufacturing, and biomedical fields. Proficient in fostering strong relationships and leading teams to achieve sales and customer satisfaction goals. Recognized for identifying and implementing efficient work processes, leading to increased digital sales and improved customer acquisition. Excited to leverage skills and experience in strategic marketing or sales to drive growth and success for forward-thinking companies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beach Concierge
Inn and Club at Harbour Town
05.2021 - 08.2024
Company Overview: 4 Forbes Star Rated, Hilton Head Island, SC
Managed up to 60 guests independently while making sales and answering questions about the beach division and local activities
Engaged with over 200+ customers daily, ensuring their comfort, safety, and satisfaction during their stay
Increased digital sales by over 90% during my tenure through innovative marketing and service strategies
Improved customer acquisition by 20%, directly contributing to increased sales and guest engagement
Led a team of three beach concierges, providing clear direction and relaying updates from hotel management
Played a key role in maintaining the hotel’s prestigious 4-star Forbes rating for the beach division during annual reviews
4 Forbes Star Rated, Hilton Head Island, SC
Dining Room Assistant
Reilley's Grill & Bar
05.2020 - 08.2020
Streamlined meal delivery process by coordinating with kitchen staff on order timing and accuracy of dishes presented to diners.
Upheld high standards of cleanliness by consistently keeping dining areas free from debris or spills throughout shifts.
Participated in regular team meetings discussing ways to improve dining room efficiency, resulting in increased productivity and quality service.
Demonstrated attention to detail when setting tables according to established guidelines for various events or occasions.
Education
Bachelor of Arts - Advertising, Business Administration
University of South Carolina
Columbia, SC
12.2025
Skills
SEO
CRM
Digital Marketing Tools
AI Tools
Social Media Management
Data Analysis
Product Knowledge
Negotiation
Time Management
Communication
Relationship Building
Research
Critical Thinking
Problem Solving
Customer Service
Highly Adaptable
Strong Work Ethic
Effective problem solving
Certification
AI-Powered Shopping Certification
Google Measurement Certification
Google Ads Search Certification
Introduction to Computers and Operating Systems and Security Certification
Extracurricular Activities
High School Class Treasurer Intramural Golf and Boxing Beach Cleanups (School-organized events) Food Drives (Community volunteer work)
Interests
Enjoy participating in strength training for overall physical and mental well-being
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Drawing and Painting
Tech enthusiast, passionate about exploring the latest advancements and innovations
Golfing, Tennis, Pickleball
I enjoy cooking for friends and family gatherings
Timeline
Beach Concierge
Inn and Club at Harbour Town
05.2021 - 08.2024
Dining Room Assistant
Reilley's Grill & Bar
05.2020 - 08.2020
AI-Powered Shopping Certification
Google Measurement Certification
Google Ads Search Certification
Introduction to Computers and Operating Systems and Security Certification
Bachelor of Arts - Advertising, Business Administration
University of South Carolina
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