Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Interests
Timeline
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Quinlan Ryan

Hilton Head Island,SC

Summary

Driven and innovative advertising student with a passion for technology sales, public relations, manufacturing, and biomedical fields. Proficient in fostering strong relationships and leading teams to achieve sales and customer satisfaction goals. Recognized for identifying and implementing efficient work processes, leading to increased digital sales and improved customer acquisition. Excited to leverage skills and experience in strategic marketing or sales to drive growth and success for forward-thinking companies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Beach Concierge

Inn and Club at Harbour Town
05.2021 - 08.2024
  • Company Overview: 4 Forbes Star Rated, Hilton Head Island, SC
  • Managed up to 60 guests independently while making sales and answering questions about the beach division and local activities
  • Engaged with over 200+ customers daily, ensuring their comfort, safety, and satisfaction during their stay
  • Increased digital sales by over 90% during my tenure through innovative marketing and service strategies
  • Improved customer acquisition by 20%, directly contributing to increased sales and guest engagement
  • Led a team of three beach concierges, providing clear direction and relaying updates from hotel management
  • Played a key role in maintaining the hotel’s prestigious 4-star Forbes rating for the beach division during annual reviews
  • 4 Forbes Star Rated, Hilton Head Island, SC

Dining Room Assistant

Reilley's Grill & Bar
05.2020 - 08.2020
  • Streamlined meal delivery process by coordinating with kitchen staff on order timing and accuracy of dishes presented to diners.
  • Upheld high standards of cleanliness by consistently keeping dining areas free from debris or spills throughout shifts.
  • Participated in regular team meetings discussing ways to improve dining room efficiency, resulting in increased productivity and quality service.
  • Demonstrated attention to detail when setting tables according to established guidelines for various events or occasions.

Education

Bachelor of Arts - Advertising, Business Administration

University of South Carolina
Columbia, SC
12.2025

Skills

  • SEO
  • CRM
  • Digital Marketing Tools
  • AI Tools
  • Social Media Management
  • Data Analysis
  • Product Knowledge
  • Negotiation
  • Time Management
  • Communication
  • Relationship Building
  • Research
  • Critical Thinking
  • Problem Solving
  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving

Certification

  • AI-Powered Shopping Certification
  • Google Measurement Certification
  • Google Ads Search Certification
  • Introduction to Computers and Operating Systems and Security Certification

Extracurricular Activities

High School Class Treasurer Intramural Golf and Boxing Beach Cleanups (School-organized events) Food Drives (Community volunteer work)

Interests

  • Enjoy participating in strength training for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Drawing and Painting
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Golfing, Tennis, Pickleball
  • I enjoy cooking for friends and family gatherings

Timeline

Beach Concierge

Inn and Club at Harbour Town
05.2021 - 08.2024

Dining Room Assistant

Reilley's Grill & Bar
05.2020 - 08.2020
  • AI-Powered Shopping Certification
  • Google Measurement Certification
  • Google Ads Search Certification
  • Introduction to Computers and Operating Systems and Security Certification

Bachelor of Arts - Advertising, Business Administration

University of South Carolina
Quinlan Ryan