Quinn Dahlen
Bloomington,MN
Summary
Motivated Team Member with exceptional social skills, communication abilities, and customer service background.
Brings outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Pursues every opportunity to support team members and proactively address issues. Reliable and upbeat team member successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship- builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Experience Team Member
Scion
06.2023 - Current
- Optimized tenant retention rates through proactive communication and attentive customer service, creating a sense of loyalty among residents.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients and showed prospective parties around the apartment.
- Inspected properties before and after new tenant move-ins.
- Coordinated appointments to show marketed properties.
Barista
Starbucks
09.2022 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
- Maintained regular and consistent attendance and punctuality
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Followed exact recipes for mixing and preparing beverage and food items
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Sanitized equipment and wiped down counters and tables to prevent the spread of germs
- Packaged bagels, muffins, and other food items for customer purchase.
Crewmember
Trader Joe's
07.2020 - 01.2023
- Cleaned and maintained store aisles and merchandise displays to provide customers with a positive experience
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases, and stocking on shelves in appropriate locations
- Assisted customers by finding items quickly to boost store satisfaction rates
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to the 'first in, first out' rule
- Unloaded produce items from trucks, broke down pallets, loaded flats with proper produce items for placement on the produce floor, and checked produce on display for quality.
Cashier
Lunds And Byerlys
06.2019 - 07.2020
- Used POS system to enter orders, process payments, and issue receipts
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy
- Identified and resolved discrepancies and errors in customer accounts
- Conducted inventory counts by adding each item in stock and documenting them in the computer system
- Helped customers complete purchases, locate items, and join reward programs
- Greeted customers entering the store and responded promptly to customer needs
- Restocked and organized merchandise in front lanes
- Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked
- Handled cash with high accuracy and took care to check bills for fraud.
Camp Counselor Volunteer
YMCA
06.2017 - 08.2017
- Exceeded physical qualifications outlined in the job description and modeled fitness and energy for campers and team members
- Taught socially acceptable behaviors to campers, served as a role model, and used age-appropriate positive reinforcement and behavior management strategies
- Demonstrated constant safety awareness and critically evaluated situations for potential risks
- Developed and monitored safety policies and procedures to facilitate the safety of participants
- Created outstanding camper experience for children, parents, and families and promoted camp participation
- Worked with children of varying ages, interests, skills, and developmental levels.
Education
Bachelors of Science - Medical Laboratory Sciences
University of Minnesota Twin Cities
Minneapolis, MN05.2026
High school Diploma -
Edina Senior High School
Edina, MN06.2022
Skills
- Excellent Math Skills
- Prepare Products
- Storing Daily Deliveries
- Serve Customer Needs
- Food Safety Understanding
- Coaching New Hires
- Product Knowledge
- Billing and Payment Processing
- Friendly, Positive Attitude
- Interpersonal Skills
- Leadership
- Teamwork and Collaboration
Timeline
Experience Team Member
Scion
06.2023 - Current
Barista
Starbucks
09.2022 - 05.2023
Crewmember
Trader Joe's
07.2020 - 01.2023
Cashier
Lunds And Byerlys
06.2019 - 07.2020
Camp Counselor Volunteer
YMCA
06.2017 - 08.2017
Bachelors of Science - Medical Laboratory Sciences
University of Minnesota Twin Cities
High school Diploma -
Edina Senior High School
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