Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
04.2024 - 09.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
In Store Pick Up Crew
Fred Meyer
01.2024 - 12.2024
Working with a crew of other coworkers to maintain efficiency and customer communication for online orders
Also helped customers in store, demonstrating good customer service and locational skills.
Sales Associate
Hot Topic
05.2022 - 08.2022
Adhered to company initiatives and achieved established goals
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Helped customers find specific products, answered questions and offered product advice
Collected payments and provided accurate change.
Crew Member
AMC THEATERS
05.2021 - 10.2021
Demonstrated proper food safety practices by accurately completing quality control checklist
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Lifeguard
Sweetwater Pools
05.2018 - 10.2020
Administered first aid and CPR in response to life-threatening situations
Cleaned, brushed and vacuumed pool to keep clean
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.