Summary
Overview
Work History
Skills
References
Education
Timeline
Generic

Hannah Goodwin

Mobile,AL

Summary

My experience with babysitting, nannying, and working at St. Pauls has offered me a variety of communication and networking skills. I have worked with essentially all ages, and learned how to cater to the needs of both children and adults. It also taught me caretaking skills, seeing that I watched over multiple children at one time, with or without another adult. My experience working at Chickfila, Taco Mama, and Serdas Coffee has also taught me an abundance of life and working skills. I have learned how to turn a person's day around in a positive way, just by going above and beyond to ensure their needs are met. I meet every customer with an authentic and positive attitude, which is the way I'd like to be greeted when I walk into an establishment. I use my experience with my jobs and people to give each customer a unique experience to them. I also engage in conversation with each and every customer. I have learned how to remain efficient and consistent even when under stress. I have learned how to work well with a team and under management, as well as problem-solving on my own. My communication skills, such as conversations over the phone, have enhanced due to my experience working in this field.Overall, my experience with customer service, handling money, caretaking, housekeeping, and working with food allows me to possess a variety of valuable skills that I bring to the workplace. I'm a team player, I'm determined, I take and utilize instruction well, I stay positive, and I'm always willing to learn new skills.

Overview

9
9
years of professional experience

Work History

Barista

Serdas Coffee
Mobile, AL
08.2023 - Current
  • Prepare and serve coffee, espresso drinks, blended coffees and teas.
  • Greet customers and take orders for coffee drinks, food items, and other beverages.
  • Provide excellent customer service by responding to inquiries quickly and professionally.
  • Operate cash registers to process customer payments.

Babysitting

Miscellaneous
Mobile, AL
01.2018 - Current
  • Communicating needs and wants with guardians.
  • Experience with ages 3-12.
  • Ensuring safety of children.
  • Interacting and engaging with children.
  • Carpooling.
  • Enhanced social/communication skills.

Nannying

Shannon Beale
Mobile, AL
06.2023 - 08.2023
  • 9/10 year old and 11/12 year old.
  • Ran errands for parents.
  • Made sure kids got to clubs/sports on time.
  • Understood and followed oral and written directions.
  • Worked alongside other families.

School Care Worker

St. Pauls Episcopal School
Mobile, AL
02.2019 - 07.2023
  • Kids 4-9 yrs
  • Helped with homework.
  • Ensured safety of the kids.
  • Problem solving with the kids and coworkers/parents.
  • First aid (trained on epi pen).
  • Maintained accurate records of student attendance .
  • Enforced rules and regulations in order to maintain order within the school environment.

Server

Taco Mama-Midtown
Mobile, AL
07.2022 - 04.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, the patio, or restocking supplies.
  • Handled money transactions accurately.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals/drinks, swiftly taking action to correct problems.

Server

Taco Mama-Crestline
Mountain Brook, AL
08.2021 - 06.2022
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, the patio, or restocking supplies.
  • Handled money transactions accurately.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals/drinks, swiftly taking action to correct problems.

Dining room cashier

Chick-Fil-A
Trussville, AL
07.2015 - 12.2015
  • Operated cash register or POS system to receive payment by cash, credit cards, and giftcards
  • Greeted customers and answered any questions they had about the store's products and services.
  • Restocked the dining room, behind the counter, and bathrooms.
  • Kept up with maintenance to ensure neatness and cleanliness of the restaurant.
  • Learned positive and engaging customer service skills

  • Kids 4-11 yrs
  • Old, Field trips, Playing/engaging with the kids, Ensuring their safety

Skills

  • Problem solving
  • Used to a fast pace/unpredictable environment
  • Reliable
  • Friendly / personable
  • Works well with others
  • Fast learner
  • Adaptable

References

  • Chris Adams (830) 328-6250 [Part owner of Serda's Coffee]
  • Shannon Beale (251) 604-6037 [Mother of the kids I nannied]
  • Mary Ashleigh Ivey (251) 581-1380 [Manager at St. Paul's Episcopal School]

Education

  • Clay Chalkville High School (2013-2017)
  • The University of South Alabama (2017-2021) (2022-2023) [Some college finished]

Timeline

Barista

Serdas Coffee
08.2023 - Current

Nannying

Shannon Beale
06.2023 - 08.2023

Server

Taco Mama-Midtown
07.2022 - 04.2023

Server

Taco Mama-Crestline
08.2021 - 06.2022

School Care Worker

St. Pauls Episcopal School
02.2019 - 07.2023

Babysitting

Miscellaneous
01.2018 - Current

Dining room cashier

Chick-Fil-A
07.2015 - 12.2015

Hannah Goodwin