Quinn Martin
West Des Moines,IA
Summary
Service-oriented leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver efficient solutions. Seeking to establish a foundation in law enforcement practices and build a career as a police officer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service and Engagement Team Leader
Target
Urbandale
06.2023 - Current
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals across different departments.
- Interacted with customers in a professional manner when confronting suspected theft cases.
Front of Store Advocate
Target
Urbandale
02.2021 - Current
- Oversaw 80+ front-end team members to ensure store operation.
- Help ensure metrics are met to high standards- drive up wait time, check lane guest wait time.
- Transferred money from the tills into the safe at night's end.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Checker
Fareway
Grimes
12.2019 - 02.2021
- Completed point-of-sale transactions.
- Stocked products and straightened up products on the shelves.
- Compiled records such as sales totals and inventories.
Education
AAS Marketing -
Des Moines Area Community College
Des Moines, IA08-2024
High-School Diploma -
Johnson High School
05.2021
Skills
- Active Listening
- Adaptability
- Conflict Management
- Detail-Oriented
- Interpersonal Communication
- Critical Thinking
Certification
- Clinical experience in a lab setting
- Mandatory reporter in Dependent, Adult and Child
- Certified in CPR: Basic Life Support (BLS)
- Certified Nursing Assistant in the state of Iowa
Timeline
Service and Engagement Team Leader
Target
06.2023 - Current
Front of Store Advocate
Target
02.2021 - Current
Checker
Fareway
12.2019 - 02.2021
AAS Marketing -
Des Moines Area Community College
High-School Diploma -
Johnson High School
Similar Profiles
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target