Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carine Vinas

Cartersville,GA

Summary

Hardworking employee with 12 years of customer service experience, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Service & Engagement Team Lead

Target
Canton, GA
07.2023 - 02.2024
  • Oversaw activities and events for 20+ individuals on daily basis.
  • Conducted regular training sessions for staff on various topics related to engagement strategies.
  • Monitored customer service metrics from store surveys to identify areas of improvement within our engagement strategies.

Food Service Team Lead

Target
Canton, GA
01.2022 - 02.2024
  • Developed weekly schedules for staff to ensure adequate coverage throughout shifts.
  • Performed daily inspections of equipment such as ovens, coffee brewers, espresso machines, blenders, refrigerators, freezers, dishwashers, cold brew tap.
  • Established positive relationships with customers through excellent customer service skills.
  • Ensured that all food service staff were adequately trained on proper safety and sanitation procedures.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Cake Decorator

Target
Canton, GA
05.2018 - 01.2022
  • Used pastry bags and tips to pipe messages onto cakes.
  • Created custom cakes for special occasions such as birthdays.
  • Mixed colors of frosting to create desired aesthetic effects on cakes.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Stocked shelves and ordered inventory when product stock became low.

Deli Assistant

Target
Canton, GA
01.2017 - 01.2018
  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes, and silverware.
  • Prepared sandwiches, salads, wraps and other items using specified ingredients while adhering to safety standards.
  • Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
  • Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
  • Rotated stock on shelves throughout the day to ensure freshness of product.
  • Regularly checked temperatures of hot holding units during shift hours.

Starbucks Master Barista

Target
Canton, GA
03.2013 - 02.2024
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Placed orders with suppliers for delivery of products required for daily operations.

Education

High School Diploma -

Sequoyah High School
Canton, GA
05-2011

Skills

  • Customer Service
  • High-Energy Attitude
  • Team Collaboration
  • Active Listening

Timeline

Service & Engagement Team Lead

Target
07.2023 - 02.2024

Food Service Team Lead

Target
01.2022 - 02.2024

Cake Decorator

Target
05.2018 - 01.2022

Deli Assistant

Target
01.2017 - 01.2018

Starbucks Master Barista

Target
03.2013 - 02.2024

High School Diploma -

Sequoyah High School

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Carine Vinas