Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javed Nordell

Orem,UT

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Service & Engagement Team Lead

Target
09.2022 - Current
  • Cross-trained and provided backup support for organizational leadership.
  • Managed heavy cash handling during closing/opening while maintaining company regulations. Ensured NPS scores were met and goals were analyzed.
  • Consistently met expected metrics while managing multiple areas of the store.


Cap 2 Team Lead

Walmart
03.2022 - 09.2022
  • Coached team on best practices for shipment, sales-floor replenishment and product presentation.
  • Verified inventory by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Operated warehouse machinery to load/unload new inventory and organized department-specific pallets for easier output.


Overnight Coach

Walmart
09.2021 - 02.2022
  • Coached overnight stocking team and ensured each associate met quality and productivity standards.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Updated merchandise pricing to match new values and special promotional rates.

Frontend Team Lead

Walmart
08.2020 - 09.2021
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

Associate of Science - Communications

Snow College
Ephraim, UT
04.2021

Skills

  • Team Engagement
  • Employee Performance Reviews
  • Document and Records Management
  • Effective Customer Service
  • Maintaining Clean Work Areas
  • Moving Merchandise
  • Inventory Records
  • Certified to operate standard warehouse machinery
  • Leadership

Timeline

Service & Engagement Team Lead

Target
09.2022 - Current

Cap 2 Team Lead

Walmart
03.2022 - 09.2022

Overnight Coach

Walmart
09.2021 - 02.2022

Frontend Team Lead

Walmart
08.2020 - 09.2021

Associate of Science - Communications

Snow College
Javed Nordell