Leela Wood
Target
Valdosta
14
years of professional experience
People-focused leader with nearly 17 years of progressive experience at Target, including leadership in Human Resources, employee development, and retail operations. Experienced in recruiting, onboarding, workforce planning, employee engagement, coaching, and developing high performing teams.
Work History
Service & Engagement Team Lead
7 Years 3 Months- Led engagement initiatives to enhance team performance and customer satisfaction.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Foster an inclusive and engaging workplace culture focused on accountability, recognition, and growth.
- Managed Drive Up and Order Pickup operations by allocating resources, adjusting staffing based on business demands, and coaching team members to consistently meet guest wait time and experience expectations.
Visual Merchandiser Lead
2 Years 6 Months- Executed rollout of Hearth & Hand with Magnolia and Art Class, collaborating across departments to ensure alignment and success.
- Collaborated across departments to successfully implement company initiatives while maintaining brand standards.
- Balanced multiple priorities in a fast-paced environment while supporting overall business success.
- Analyzed market trends to curate seasonal merchandising strategies aligned with target demographics.
Human Resources Expert
3 Years 8 Months- Coordinated recruiting, interviewing, and onboarding to enhance new hire integration.
- Partnered with leaders across departments to build staffing schedules that aligned with payroll and business needs.
- Facilitated initiatives to enhance volunteer and employee engagement.
- Maintained confidential HR records while supporting talent development initiatives.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Education
Bachelor of Science - Interdisciplinary Studies Psychology/Sociology
Skills
Customer engagement
Operational Excellence
Process Improvement
Team Development
Talent Acquisition
Employee Relations
Timeline
Service & Engagement Team Lead
Target
05.2019 - CurrentRead More
Visual Merchandiser Lead
Target
10.2016 - 04.2019Read More
Human Resources Expert
Target
01.2013 - 09.2016Read More
Valdosta State University
Bachelor of Science from Interdisciplinary Studies Psychology/Sociology
Read More