Quinn McKee
Holly Springs,NC
Summary
Proven leader with a track record of enhancing operational efficiency and customer service at Fortnight Brewing Company. Excelled in staff management and problem-solving, achieving high-quality standards and financial targets. Skilled in decision-making and fostering team communication, significantly reducing miscommunications and missed deadlines.
Overview
13
13
years of professional experience
Work History
Manager of Operations
Fortnight Brewing Company
05.2020 - 12.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Owner
Quinnger Ginger Beer
05.2011 - 06.2022
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Head Bartender
Academy Street Bistro
09.2016 - 09.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
No Degree - Computer Networking
New Horizons
Durham09.2013
Certificate Of Competition - Business Programming And Web Development
The Chubb Institute
Alpharetta, GA01.2001
High School Diploma - General Studies
Milton High School
Alpharetta, GA06.1994
Skills
- Customer Service
- Decision-Making
- Staff Management
- Problem-Solving
- Operational Efficiency
Timeline
Manager of Operations
Fortnight Brewing Company
05.2020 - 12.2023
Head Bartender
Academy Street Bistro
09.2016 - 09.2020
Owner
Quinnger Ginger Beer
05.2011 - 06.2022
No Degree - Computer Networking
New Horizons
Certificate Of Competition - Business Programming And Web Development
The Chubb Institute
High School Diploma - General Studies
Milton High School
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