Quinn Riley

Managed operations at a highly sensitive site, maintaining strict discretion and confidentiality in compliance with security protocols. Gained proficiency in Lenel software for badge information retrieval and tracing, supporting incident report generation and security analysis.

Utilized Smart Sheets and Excel to input and track data for ITAR (International Traffic in Arms Regulations) verification, ensuring regulatory compliance.

Analyzed key performance indicators (KPIs) related to service level agreements (SLAs), staffing coverage, and incident management to ensure operational targets were met and corrective actions were implemented when needed.

At Amazon I learned the intricacy of private security through badge verification and vendor entry processes. Being a Supervisor, I manage several high-rise buildings in the Bellevue area and over 20 personnel.

Coordinated with several teams within my building at Meta, ensuring a smooth operation leading to little to no management interference. Worked at a DOD (Department of Defense) site obtaining a Secret level clearance and further enhancing security posture.

Applies change- Coordinated staffing assignments and coverage plan across multiple high-security facilities, adjusting resources based on operational needs, personnel availability, and risk factors to uphold SLA (Amazon). Reviewed compliance records and identified documentation discrepancies, implementing corrective actions that improved data.

Coordinated secure freight and material deliveries at Boeing aerospace facilities by verifying manifests, inspecting incoming vehicles, and documenting entry/exit activity in facility tracking systems.

Works under minimal direction- Demonstrated the ability to work independently by identifying access control system issues, initiating service requests, coordinating directly with facilities and technical support teams, and tracking resolution while keeping management informed of progress and outcomes.

Coordinates with company customer support reps (warehousing, traffic)- Independently coordinated inbound supply deliveries by assessing delivery requirements, directing shipments to appropriate receiving locations, and partnering with stakeholders to maintain compliance with EHS procedures.

Coordinated with vendors and internal stakeholders to support secure site access, ensuring third-party personnel complied with access requirements and maintained protection of controlled information.

Provided public security services, handling diverse situations including car door unlocks, trespassing enforcement, and crowd management during weekly events. Collaborated with local law enforcement to address security concerns, such as managing trespassing incidents, assisting in the search for a missing child and shoplifting.

Demonstrated adaptability and problem-solving skills, responding effectively to a

wide range of security challenges in a fast-paced, public environment.

Improvements- Supported loss prevention initiatives through proactive engagement with retailers, contributing to reduced theft incidents and improved protection of tenant assets.