Christian Wright
Las Vegas,NV
Summary
Seasoned worker equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Proficient in conflict resolution, report writing and CCTV skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Professional
Resorts World Las Vegas
Las Vegas, Nevada
01.2024 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Observed patrons and customers to quickly address security situations.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
Risk and Compliance Coworker
IKEA
Stoughton, MA
02.2022 - 01.2024
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Verified photo IDs and tickets to allow guests passage.
- Reported safety hazards for remediation response.
- Maintained store compliance with physical security schematics to protect assets.
- Provided friendly and professional assistance to employees, visitors and customers.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ensures the safety and security of the people and property per local
- regulations.
- • Completes safety, security, and compliance audits and trainings.
- Maintains critical safety equipment such as alarms, radios, and security systems.
- Reports and follows up on incidents that occurred..
- Maintained compliance frameworks, policies and documentation to support audits.
- Maintained and revised policy procedures for general operation of compliance program.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Adhered to deadlines in optimizing regulatory and operational performance.
- Developed and implemented strategies necessary for minimizing risk of non-compliance.
- Tracked assignment completion to provide weekly metrics to compliance manager.
Residential Services Coordinator
Wellpath
Plymouth, MA
08.2021 - 11.2021
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Conducted regular rounds to keep residents and areas safe and secure.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Reported safety hazards for remediation response.
Asset Protection Associate
Walmart
Plymouth, MA
04.2021 - 08.2021
- Maintained safety and security of premises, visitors and employees.
- Produced well-written reports detailing shoplifting and attempted theft.
- Reviewed CCTV footage to obtain evidence of theft.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Controlled reduction of loss inventory by protecting company assets.
- Partnered with store managers on basis to conduct loss investigations.
- Identified potential shoplifters and alerted management.
- Maintained store compliance with physical security schematics to protect assets.
Customer Service Supervisor
Hannaford Supermarket
Middleborough, MA
08.2015 - 04.2021
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Evaluated and authenticated returns, exchanges and voids.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.
Education
Bachelor of Science -
Bridgewater State University
Bridgewater, MAAssociate of Science -
Massasoit Community College
Brockton, MA12.2019
High School Diploma -
Middleborough High School
Middleborough, MA06.2017
Skills
- Loss prevention background
- Proficient Report Writing
- Detailed Activity Logs
- Verbal and Written Communication
- Professional Demeanor
- Emergency Response
- Schedule Coordination
- Honest and Dependable
- Adaptable and Flexible
- Microsoft Office
- Reliable and Responsible
- CCTV tracking
- CCTV Systems
- Communication
- Leadership
- Planning
- People skills
- Active listening
- Computer skills
- Transaction Reviewing
- Risk Mitigation
- Flexible Schedule
- Conflict Resolution
- Planning & Organizing
- PPE Use
- First Aid/CPR
- Good Work Ethic
- Computer Skills
- Supervision & Leadership
- Organizational Skills
- Critical Thinking
- Safety Training
- Emergency Situations
- Evaluations and Reporting
- Customer Service
- Premises Surveillance
- Security Procedures Knowledge
- Security Team Coordination
- Theft Prevention
- De-escalation Techniques
- Detail-Oriented
Certification
- Certification in Policing from Massasoit Community College.
- OSHA 30
References
- Dave Fonagy - Former Manager
David.Fonagy@ingka.ikea.com -1-781-344-5158 x1565
- Heather Gleason - Former LEader
Heather.Gleason@ingka.ikea.com
1-781-344-5158 x1566
- Paul Reardon - Former Coworker
Paul.Reardon@ingka.ikea.com
1-774-606-6918
Timeline
Security Professional
Resorts World Las Vegas
01.2024 - Current
Risk and Compliance Coworker
IKEA
02.2022 - 01.2024
Residential Services Coordinator
Wellpath
08.2021 - 11.2021
Asset Protection Associate
Walmart
04.2021 - 08.2021
Customer Service Supervisor
Hannaford Supermarket
08.2015 - 04.2021
Bachelor of Science -
Bridgewater State University
Associate of Science -
Massasoit Community College
High School Diploma -
Middleborough High School
- Certification in Policing from Massasoit Community College.
- OSHA 30
Similar Profiles
Dereck MobleyDereck Mobley
Lounge Manager at Resorts World Las VegasLounge Manager at Resorts World Las Vegas
Dustin HanorDustin Hanor
Assistant Security Manager at Resorts World Las VegasAssistant Security Manager at Resorts World Las Vegas
Kelvin McKoinKelvin McKoin
Workforce Management Supervisor at Resorts World Las VegasWorkforce Management Supervisor at Resorts World Las Vegas