MIGUEL A. SANTANA

• Ensure the safety of guests and staff
• Checking for proper identification of guests for entry
• Maintaining professionalism and a welcoming atmosphere

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

• Investigated incidents and prepared detailed reports for management review.
• Enforced safety regulations in order to maintain a safe work environment.
• Reviewed CCTV footage for evidence related to criminal activity or other incidents.

Prevent customers and employees from shoplifting

• I assure the safety and security of all staff personnel and customers of the nightclub
• I assure the safety of the bottle girls and bartenders upon leaving for the night and going to their vehicles

• Greeted customers and provided them with information about the rideshare service.
• Ensured customer safety by providing seat belts and adhering to traffic laws.
• Navigated routes using GPS systems for efficient delivery of passengers.

• Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
• Monitored security operations to ensure compliance with established procedures and standards.
• Conducted regular patrols of the premises to identify potential threats or safety hazards.

• I handle customer transactions such as deposits and withdrawals, and open accounts including Checking
• Saving, IRA, CDs, loans, credit cards, etc.

• Greeted customers and provided exceptional customer service.
• Built relationships with customers to encourage repeat business.
• I sell Nissan and other new and used vehicles.

• Provided technical support for customers using the company's products or services.
• Attended industry events such as conferences, seminars.
• Negotiated pricing contracts with customers to maximize profits.
• I sell cell phones and accessories and handle various customer needs.

• I handle inbound and outbound packages for a hotel, and convention center.