Quinntina Bowie
Chicago,IL
Overview
2027
2027
years of professional experience
Work History
Manager
Motel 6
Chicago
12.2024 - Current
- Supervised daily operations, enhancing guest satisfaction and streamlining service delivery.
- Trained staff on customer service standards and hotel procedures, fostering consistent team performance.
- Handled guest inquiries and resolved complaints, improving overall guest experience.
- Planned staff schedules to ensure adequate coverage during peak times and events.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Conducted regular inspections to maintain property standards and address maintenance issues.
- Implemented safety protocols to ensure a secure environment for guests and staff.
Manager/Desk Clerk
Grand Motel
Chicago, IL
01.2012 - 12.2024
- Managed daily operations and staff scheduling at Grand Motel.
- Oversaw guest services to ensure a positive experience.
- Coordinated maintenance activities to uphold property standards.
- Resolved guest complaints efficiently and professionally.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Oversaw daily operations, maintaining efficiency and quality standards.
Production Line Operator
Luster Products
Chicago
- Operated machinery to assemble products efficiently and accurately.
- Monitored production line for quality control and safety compliance.
- Collaborated with team members to maintain workflow and meet production goals.
- Packed finished products for shipment while adhering to company standards.
- Assisted in training new operators on equipment and safety procedures.
- Reported issues and suggested improvements to enhance production processes.
- Maintained cleanliness and organization of the work area throughout shifts.
- Operated production line machinery to manufacture products according to specifications.
- Monitored production line for any malfunctions or stoppages and troubleshooted issues as needed.
- Adjusted settings on machines as necessary to maintain desired product quality standards.
- Inspected product quality at various stages of production process and documented results.
- Performed regular maintenance and cleaning activities on machines used in the production process.
- Provided assistance to other operators when requested by supervisor or lead person.
- Followed all safety protocols while operating equipment, including wearing personal protective gear when required.
- Loaded materials into machines and monitored machine operations throughout shift.
- Reported any hazardous conditions observed during shift to supervisor immediately.
- Communicated effectively with supervisors regarding progress, problems, or changes in work assignments.
- Adjusted machine settings according to product specifications and production requirements.
- Operated machinery and equipment with precision to meet production line standards.
- Performed quality checks on products to ensure compliance with quality standards.
Education
Christian Fenger
Chicago, IllinoisSkills
- Project management
- Staff training
- Quality control
- Schedule preparation
- Shift scheduling
- Work prioritization
- Team collaboration
- Conflict resolution
- Decision-making
- Customer service
Timeline
Manager
Motel 6
12.2024 - Current
Manager/Desk Clerk
Grand Motel
01.2012 - 12.2024
Production Line Operator
Luster Products
Christian Fenger