Quintalis Rutledge
Wasilla,AK
Summary
Knowledgeable and dedicated customer service professional with extensive experience in various industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
years of post-secondary education
Work History
Delivery Driver
DoorDash
Wasilla, AK
08.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Worked overnight shifts during peak periods to meet coverage needs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Fuel Attendant
Three Bears Alaksa
Wasilla, AK
01.2021 - 03.2021
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Cleaned and restocked front counter and store area to maintain welcoming environment for customers.
- Collected gas and amenity payments based on customer orders.
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Removed safety hazards, soiled items and trash from customer areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
Maintenance Worker
Chugach Government Solutions
Wasilla, AK
02.2020 - 05.2020
- Safely and effectively handled wide range of cleaning products and solutions.
- Followed instructions, both orally and written from Maintenance Supervisor regarding daily job tasks and duties.
- Supervised upkeep of entire facility and contacted supervisors with service repair needs.
- Checked inventory levels concerning cleaning products and placed orders when stock was running low.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Properly handled, transported and disposed of recycled materials.
- Investigated and corrected mechanical problems with machinery such as tractor and snow plow.
- Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
- Used trimmers and chainsaws for grounds maintenance, to clear brush and for tree removal.
School Custodian
Mat-Su Borough School District
Wasilla, AK
04.2019 - 10.2019
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Supervised supplies in inventory and submitted reorder requests.
- Established and maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows and dusting.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Checked in and stocked inventory throughout facility.
- Kept janitorial closets clean and organized.
- Maintained floor cleaning and waxing equipment.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Completed routine floor maintenance, including stripping, sealing and finishing.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Facilities Maintenance Technician
Kenai Peninsula Borough School District
Wasilla, AK
08.2018 - 04.2019
- Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
- Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
Wasilla High School
Wasilla, AK 08.2010 - 05.2014
Welding Certificate Program - Welding
Kenai Peninsula College
Kenai, AK 08.2018 - 04.2019
Skills
Knowledge of state roads and highways
Map reading and navigation skills
Order picking and processing
Familiarity with DOT regulations
Wire feed machines
MIG welding professional
Fabrication
Customer service
Quality assurance
Telephone etiquette
Automotive detailing
Exterior waxing
Onsite and remote services
Safety standards and protocols
Verbal and written communication
Multitasking abilities
Critical thinking
Leadership
Organization and Time management
Hand tool expertise
Power tool knowledge
Work orders
Timeline
Fuel Attendant
Three Bears Alaksa
01.2021 - 03.2021
Maintenance Worker
Chugach Government Solutions
02.2020 - 05.2020
School Custodian
Mat-Su Borough School District
04.2019 - 10.2019
Delivery Driver
DoorDash
08.2018 - Current
Facilities Maintenance Technician
Kenai Peninsula Borough School District
08.2018 - 04.2019
Welding Certificate Program - Welding
Kenai Peninsula College
08.2018 - 04.2019
High School Diploma -
Wasilla High School
08.2010 - 05.2014