Quintara Jennings
Colorado Springs,CO
Summary
Detail-oriented Account Associate proficient in date entry on multiple software and document updates. Computer-savvy professional with excellent customer relations and conflict management abilities. Looking for a challenging role with a growing team.
Overview
4
4
years of professional experience
Work History
Account Associate
Flood And Peterson DBA Centerpoint Insurance Group
2020.10 - Current
- Actively listened to customers, handled concerns quickly, and escalated major issues to account managers.
- Maintained detailed documentation using AMS360.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved them in the database to keep records of essential organizational information.
- Maintained account accuracy by reviewing over 100 policies and noting inconsistencies with insured policies.
Sales Associate
Bath & Body Works
2020.08 - 2020.10
- Organized tables and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Barista and Sandwich Maker
Einstein Bros. Bagels
2019.10 - 2020.08
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Team Crew Member
Popeye's® Louisiana Kitchen
2019.06 - 2019.10
- Greeted customers at drive-thru and took food orders.
- Prepared drinks and special treats and packaged all food items appropriately.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Operated register to process payments and collect cash payments for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
Education
Associate - General Studies
Pikes Peak State College
Colorado Springs, CO08.2023
High School Diploma -
Vista Ridge Highschool
Colorado Springs, CO12.2018
Towards High School Diploma -
Rangeview High School
Aurora, CO05.2015
Skills
- Great time management and sense of urgency Excellent interpersonal skills
- Conflict Resolution Techniques
- Ledger and Journal Entries
- Effective Customer Communication
- PCI (Payment Card Industry)
- Quotas and Goals
Timeline
Account Associate
Flood And Peterson DBA Centerpoint Insurance Group
2020.10 - Current
Sales Associate
Bath & Body Works
2020.08 - 2020.10
Barista and Sandwich Maker
Einstein Bros. Bagels
2019.10 - 2020.08
Team Crew Member
Popeye's® Louisiana Kitchen
2019.06 - 2019.10
Associate - General Studies
Pikes Peak State College
High School Diploma -
Vista Ridge Highschool
Towards High School Diploma -
Rangeview High School
Similar Profiles
Kyle BarthKyle Barth
Accounts Assistant at Flood and PetersonAccounts Assistant at Flood and Peterson
Julie Christen ChamradJulie Christen Chamrad
Commercial Lines Senior Account Manager at Alera Group Dba Propel InsuranceCommercial Lines Senior Account Manager at Alera Group Dba Propel Insurance
Chanchal ShuklaChanchal Shukla
BILLING & UNDERWRITING SPECIALIST at Stellar Management Inc. DBA PALTA Insurance Group (Washington)BILLING & UNDERWRITING SPECIALIST at Stellar Management Inc. DBA PALTA Insurance Group (Washington)