QUINTEL JACKSON
Middletown
Summary
Compassionate School Counselor experienced in supporting students' academic, social-emotional, behavioral, and attendance needs within diverse school communities. Delivered impactful individual and group counseling, implemented SEL initiatives, and facilitated crisis interventions while engaging families and advocating for students. Demonstrated strong organizational and leadership talents in program management and strategic planning.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
School Counselor
New York City Department of Education
Bronx
10.2019 - Current
- Provide crisis intervention and short-term counseling support during behavioral incidents and student emergencies.
- Manage a counseling caseload of approximately 30 students receiving mandated and non-mandated individual and group counseling services.
- Collaborated with teachers, administrators, psychologists, social workers, and families to develop intervention plans that effectively supported student success.
- Provided comprehensive counseling support that improved academic performance, social-emotional skills, behavioral issues, attendance, and personal development.
- Facilitated peer support groups that enhanced emotional wellness, self-awareness, resilience, communication skills, and healthy peer relationships among participants.
- Conduct classroom guidance lessons addressing bullying prevention, emotional regulation, conflict resolution, self-esteem, character development, and positive decision-making.
- Implement the Harmony Social-Emotional Learning curriculum focused on Self-Awareness, Self-Management, Social Awareness, Relationship Skills, and Responsible Decision-Making.
Students in Temporary Housing (STH) Community Coordinator
New York City Department of Education
Bronx
09.2018 - 10.2019
- Led attendance and student-support initiatives for students experiencing housing instability.
- Coordinated attendance review meetings and collaborated with school staff to identify barriers to attendance.
- Developed attendance incentive programs and peer-support initiatives.
- Facilitated workshops focused on attendance awareness, self-advocacy, and academic success.
- Connected families with housing resources, transportation assistance, and community services.
- Maintained compliance with McKinney-Vento requirements.
Group Leader
Southeast Bronx Neighborhood Centers
Bronx
01.2016 - 01.2019
- Supported youth through mentoring, academic enrichment, and personal development programming.
- Monitored student progress and provided individualized guidance and support.
- Fostered positive relationships that encouraged academic success and personal growth.
Community Associate
New York City Department of Education
Bronx
09.2013 - 09.2018
- Coordinated community partnerships to broaden educational opportunities and support services for families.
- Planned and implemented programs aimed at boosting student achievement and increasing family involvement.
- Enhanced family engagement via workshops, outreach initiatives, and school-wide events, fostering stronger community ties.
Education
Master of Science - School Counseling
Alfred University
Alfred, NY 06.2013 - 01.2018
Bachelor of Business Management -
Monroe College
New Rochelle, NY 02.2006 - 01.2010
Skills
- Individual Counseling
- Group Counseling
- Crisis Intervention
- Behavioral Assessment
- Social-emotional learning
- IEP Support
- 504 Support
- PBIS Implementation
- Family Engagement
- Peer support facilitation
- Trauma-informed care
- Caseload Management
Certification
- New York State Permanent School Counselor Certification
- Therapeutic Crisis Intervention (TCI) Certified
School Leadership And Committees
- Respect for All Liaison
- Sexual Harassment Liaison
- Designated Liaison – Child Abuse & Maltreatment Prevention
- PBIS Team Member
Key Qualifications
- Caseload Management (30 Students)
- Individual & Group Counseling
- Peer Support Group Facilitation
- Social-Emotional Learning (Harmony SEL)
- Crisis Intervention
- Family Engagement
- IEP & 504 Support
- PBIS Implementation
- Trauma-Informed Practices
Timeline
School Counselor
New York City Department of Education
10.2019 - Current
Students in Temporary Housing (STH) Community Coordinator
New York City Department of Education
09.2018 - 10.2019
Group Leader
Southeast Bronx Neighborhood Centers
01.2016 - 01.2019
Community Associate
New York City Department of Education
09.2013 - 09.2018
Master of Science - School Counseling
Alfred University
06.2013 - 01.2018
Bachelor of Business Management -
Monroe College
02.2006 - 01.2010