Quintella Thomas-Watkins
Chicago,IL
Summary
Dependable worker with a proven track record in efficiently completing tasks across diverse settings. Expertise in manual labor, equipment operation, and workspace organization, supported by a strong emphasis on safety. Recognized for a robust work ethic and adaptability, contributing positively to team dynamics while pursuing opportunities for professional development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chicago Public School
Chicago, IL
07.2016 - Current
- Supervises lunchroom personnel and participates in preparation of food items in accordance with accepted practices
- Insurances that food is prepared following menu, recipes and production recored to ensure nutrition guidelines are being met as well as following Hazard Analysis & Critical Control Points (HACCP) guidelines for safe food handling are being followed
- Ensures that all aspects of the accountability process are being followed in accordance with NSLP, ISBE and Nutrition Support Services guidelines
- Ensures that all required paperwork is completed accurately
- Follows all cash handling policies and procedures with integrity and accuracy
- Forecasts accurately to ensure that enough food is prepared and checks food for stock levels
- Conducts daily meetings and monthly food service training sessions with lunchroom staff
- Prepares work schedules and training
- Completes Inventory levels and menu based on food on hand
- Attends all scheduled meetings, workshops and training
- Monitor and evaluate selected schools for accuracy and consistency with paperwork and State Mandated reimbursed meals
- Facilitated training sessions for newly hired employees.
EFS Customer Service Representative
JPMorgan Chase & Co
Chicago, USA
10.2005 - 08.2012
- Handled call management duties efficiently, focusing on merchants and shareholders.
- Validated sensitive data related to individual accounts.
- Coordinated issuance and cancellation of banking cards using regular and overnight delivery methods.
- Facilitated investigation of disputed transactions with accuracy.
- Utilized multiple digital platforms for information retrieval.
Intake Care Coordinator
United Healtchcare Insurance Company
Westmont, USA
07.2000 - 06.2005
- Facilitated smooth interactions by managing numerous calls to support members and healthcare services.
- Assessed eligibility requirements for benefits.
- Capture and record preliminary discharge plans alongside clinical details.
- Streamlined information consolidation and triage for incoming documents.
- Strengthened network education concurrently from the start.
- Collaborated with licensed professionals to ensure seamless case closure.
Education
Associate in Science (AS) - Culinary Arts/Baking & Pastry
Chicago City Colleges/Washburne Culinary Institute
Chicago, IL06.2011
Culinary Arts
Robert Morris College of Chicago
Aurora, ILArt Education
Governors State University
Park Forest, ILSkills
- Service Excellence
- Proficient in Computer Applications
- Effective Communication
- Proficient in Microsoft Word
- Effective Leadership
- Extensive Culinary Background
- Safe Food Handling
- Profit & Loss
- Food Safety and Preparation
- Culinary Operations Management
- Food Preparation Expertise
- Catering Coordination
- Inventory Management
- Skilled in Microsoft Office Applications
- Office Management Skills
- Food Safety Standards
- Prioritization and Time Management
- Product Merchandising Expertise
- Meal Preparation Expertise
- POS System Management
Certification
- Chicago Department Of Public Health Food Service Manager License (Currently Active)
- Illinois Food Allergen Awareness Certification (Currently Active)
- Illinois Paraprofessional License (Currently Active)
Timeline
Chicago Public School
07.2016 - Current
EFS Customer Service Representative
JPMorgan Chase & Co
10.2005 - 08.2012
Intake Care Coordinator
United Healtchcare Insurance Company
07.2000 - 06.2005
- Chicago Department Of Public Health Food Service Manager License (Currently Active)
- Illinois Food Allergen Awareness Certification (Currently Active)
- Illinois Paraprofessional License (Currently Active)
Associate in Science (AS) - Culinary Arts/Baking & Pastry
Chicago City Colleges/Washburne Culinary Institute
Culinary Arts
Robert Morris College of Chicago
Art Education
Governors State University
Similar Profiles
Billy Williams SrBilly Williams Sr
Security Officer at Chicago Public SchoolSecurity Officer at Chicago Public School
Shade BrooksShade Brooks
Project Coordinator at Chicago Public SchoolProject Coordinator at Chicago Public School
Shavonne N. GrantShavonne N. Grant
District Nurse Manager at Chicago Public SchoolDistrict Nurse Manager at Chicago Public School