Quinten L. Collins
Portland,OR
Summary
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than five years of related experience and superior planning and time management abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Trainer
Vigilant Asset Protection
06.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Unarmed Security Guard
Vigilant Asset Protection
08.2022 - 06.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Automated Logistics Specialist
U.S Army 10th Group
10.2017 - 08.2021
- Increased warehouse productivity, implementing advanced storage solutions and strategic layout designs.
- Reduced shipping timeframes by optimizing routing options and collaborating with transportation providers on deployments.
- Assisted in budget development for logistics operations, identifying cost-saving opportunities and implementing financial controls.
- Streamlined supply chain management by establishing strong relationships with vendors and negotiating favorable outcomes.
- Participated in diverse training sessions aimed at increasing adaptability and problem-solving skills.
- Reliably resolved challenges.
- Gained positive results from negotiations
- Advanced Weapons and Tactics
Customer Service Representative
Conduit Global Call Center
02.2016 - 10.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Associate of Arts - Marketing & Entrepreneurship
Portland Community College
Portland, OR06.2026
Logistics - Supply Chain
Army Quartermaster Center And School
Fort Lee, VA09.2018
GED -
Illinois Community College Board
Joliet Junior College07.2017
Skills
- New Hire Training
- Planning and coordination
- Creative Problem-Solving
- Program Management
- Clear Communication
Custom
I enjoy organizing community events such as tournaments, challenges, and team-building exercises. I find these events to be a lot of fun, and they help build community spirit.
Certification
- Addiction Recovery Specialist
- Unarmed security guard license
- Electric pallet jack
- Forklift
Timeline
Trainer
Vigilant Asset Protection
06.2023 - Current
Unarmed Security Guard
Vigilant Asset Protection
08.2022 - 06.2023
Automated Logistics Specialist
U.S Army 10th Group
10.2017 - 08.2021
Customer Service Representative
Conduit Global Call Center
02.2016 - 10.2017
Associate of Arts - Marketing & Entrepreneurship
Portland Community College
Logistics - Supply Chain
Army Quartermaster Center And School
GED -
Illinois Community College Board
- Addiction Recovery Specialist
- Unarmed security guard license
- Electric pallet jack
- Forklift
Similar Profiles
Leamon ToliverLeamon Toliver
Loss Prevention Agent at Vigilant Asset ProtectionLoss Prevention Agent at Vigilant Asset Protection
Xavier RenteriaXavier Renteria
Lost Prevention Officer at Vigilant Asset Protection, LLC.Lost Prevention Officer at Vigilant Asset Protection, LLC.
M. New York CookM. New York Cook
NorCal Area Asset Protection Manager at Vigilant Asset ProtectionNorCal Area Asset Protection Manager at Vigilant Asset Protection